Here's the WHOIS - try [EMAIL PROTECTED] That sounds like a human. Also
try emailing the abuse address.
Charter Communications
12405 PowersCourt Drive
Saint Louis, MO 63131
US
Domain Name: CHARTER.NET
Administrative Contact:
Charter Communications [EMAIL PROTECTED]
12405 PowersCourt Drive
Saint Louis, MO 63131
US
314-965-0555
Technical Contact:
Charter Communications -, Internet Security & Abuse Team
[EMAIL PROTECTED]
Charter Communications
12405 PowersCourt Drive
Saint Louis, MO 63131
US
314-288-3111
----- Original Message -----
From: "David Dodell" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, June 07, 2007 12:13 AM
Subject: [IMail Forum] Contact at charter.net
3 days ago, our ISP has been blocked by charter.net ... all email is being
stopped with a "connection refused"
I have multiple customers complaining, I have tried calling customer
support and that was useless ... they couldn't get through their heads
that I wasn't a customer
Was finally escalated, and the supervisor told me he would call me back
after calling the NOC ... never heard back ... email the administrator
listed in their DNS records ... he wrote me back and told me to send
email to [EMAIL PROTECTED] ... I wrote them 24 hours ago, no
response.
We are not listed in any spam databases, our dns records should be clean
... it seems that are entire class C block is being blocked.
Any suggestions?
David
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