All, I communicated with Rob off line and the problem is solved. Adding a Domain Alias of webmail.igive.com to the igive.com Domain Properties fixes the problem.
Tom Lewis Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Grosshandler Sent: Thursday, July 19, 2007 10:35 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Upgraded / webmail not allowing logins 1 "real", 1 virtual. Imail db http://webmail.igive.com/IClient/Login.aspx?ReturnUrl=%2ficlient%2fdefault.a spx They actually go to http://webmail.igive.com/IClient which turns into the above. Logging into the real domain. In the past, logging into the real domain didn't require the "@igive.com". Logging into virtual domain did. Now, cannot login via webmail to an account with the following characteristics: [EMAIL PROTECTED] Thanks. Rob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom Lewis Sent: Thursday, July 19, 2007 6:55 AM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Upgraded / webmail not allowing logins Robert, Can we get some specifics on your setup? We're trying to duplicate this so we need to know if you are using a virtual domain, what type of user DB you are using and what URL the users are entering to get to the login page. Thanks, Tom Lewis Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Grosshandler Sent: Wednesday, July 18, 2007 6:27 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Upgraded / webmail not allowing logins Aha! Requires [EMAIL PROTECTED], where before simply testaccount would work. Is there a way to get the old behavior back? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Wednesday, July 18, 2007 4:52 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Upgraded / webmail not allowing logins Do they have remember userid and password selected? Try to turn that off then log in which should generate new data and then try to check it again. Tripp ----- Original Message ----- From: "Robert Grosshandler" <[EMAIL PROTECTED]> To: <Imail_Forum@list.ipswitch.com> Sent: Wednesday, July 18, 2007 5:30 PM Subject: [IMail Forum] Upgraded / webmail not allowing logins > Hi > > Upgraded to 2006.21 from 2006.2 No apparent problems. However, users > cannot > login via webmail (states bad login / password combo). Can login in to > admin. Can send and retrieve email via POP (Outlook.) > > Where to start looking? Did I miss something in readme? > > Thanks, > > Rob > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
