Greetings,

I have a question regarding some of the collaboration stuff in ICS. I
believe the version we're currently running is ICS Premium Edition 2006.1 .

My question involves intermittent inability to select users to grant
permissions to client resources, like the calendar in Outlook.

Sometimes you can click Tools / Share / Settings / Access button and it will
pop the list of users from the server. Sometimes it will not, presenting
instead an error box as follows:

Window title: WSOLAddin
Window contents: Failed to retrieve access levels from server!

As I said, it is intermittent. Sometimes a client can go through the process
and it works, and sometimes it does not.

We do have a very large user base within the domain, today showing 13,685
accounts. Education - lots of student accounts.

Could it be something so simple as a timeout? If so, can that timer be
extended anywhere?

Aside from the minimal ironic humor of seeing SOL on an error message, this
is extremely frustrating. Any insight to this issue would be greatly
appreciated.


Thanks in advance,

John Richardson
Washington State Community College


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