We have these problems with our Verizon PPP frame circuits. The story is the
same every time, Verizon tests and says the line is good but our performance
is terrible. The last episode we had was nearly identical to your symptoms;
upload is fine, the connection is not dropping, but the users complain of
painfully slow downloads. I would check the remote end router for frame errors
and such coming in, then report that to Verizon and make them fix it, they are
notoriously bad at resolving performance issues.
If the problem really is only limited to email attachments, then take a look at
the email server connectivity. It may be possible that a nic has started to go
bad, or perhaps the speed or duplex setting might need changing.
Marshal Smith
Mid-York Library System
Utica, New York
-----Original Message-----
From: "Sharyn Schmidt" <[EMAIL PROTECTED]>
Sent 12/26/2007 7:41:18 AM
To: [email protected]
Subject: FW: [IMail Forum] Ridiculously slow download time with attachmentsNo
response so far, I'm guessing everyone was busy with Holiday plans on Friday,
so I'm going to repost this. Thanks, and sorry for the duplicate! Good morning
and Happy Holidays to everyone!I am experiencing some very odd behavior and
having problems pinpointing the issue.I have a remote site that also is a
virtual IMAIL domain (ibrandsinc.com) that is experiencing ridiculously slow
download times for attachments.This just started last week.They are connected
to our main site (where the mail server is located) via a frame circuit. I have
had Verizon take down and test the WAN line, it's fine. Browsing between sites,
netmeeting, RDP and basic connectivity is fine. Access to email via webmail is
fine. Download/receiving email with no attachments is fine.The only issue seems
to be email WITH attachments, and the only issue is receiving attachments, not
sending. Everyone in that site is experiencing this issue, not just 1 person.
No changes to anything down there have been made. I logged onto their server
and set up two accounts for myself in Outlook Express. I sent myself an email
with a 1.5 mb attachment to a floridadistillers.com address and an
ibrandsinc.com address. I attempted to download both attachments from the
server down there (one email at a time). It took about 7 mins to download 1.5
mbs. That's nuts.Something happened to change something last week. I have no
idea what or even where to begin to troubleshoot this, except for the things
I've already done.Suggestions?Thanks,Sharyn
