Okay, it's now confirmed. The Dictionary Attack feature in V10 is totally
broken.

Through systematic testing (turning off all features, and then turning on
ONE at a time) I found (and reported to IPswitch as bug) that these
settings:

 Max Invalid Recipients Per Session:  3 
 Soft Error Limits:  0 
 Hard Error Limit:  0 
 Minutes To Deny Access:  5 
 Error Delay Seconds:  10

 Auto-Deny Hack Attempts: On

a) will disconnect after 3 bad recipients (that's the ONLY thing that still
works)
b) will NOT add the IP address to the "deny access" list
c) I can't confirm that the 10 second delay works, because IPswitch has yet
to figure out, how to add seconds to the LOG files. (Like most, I have a few
pages full of log entries for each minute...)

IF you turn on "Soft Error Limits", and set it to any value (let's say 5),
then it:

a) will report log a different error after the FIRST bad recipient
b) will immediately add the IP address to the PERMANENT deny list
c) will NOT remove the IP address after 5 minutes (or ANY amount of time)
d) will do that EVEN if you configure minutes to "0".

The net effect is, that anyone who accidentally misspells an email address
or is unaware of a change in personnel is banned from your server forever -
which does a nice job in reducing your mail volume to next to nothing VERY
quickly. 

EVEN if you add an IP address to the IP WHITE LIST, the "Soft Error Limits"
will bypass the white list and STILL permanently block a GOOD IP address!
When I tried to report THIS, I was shocked to learn that this is a "known
problem"!

Basically - with Version 10, IMail is fully vulnerable to Denial-of-service
through dictionary attacks because it's key defense (a controlled,
time-limited block of suspect IP addresses) is NO LONGER FUNCTIONAL.

Although their support staff originally kept claiming that they couldn't
reproduce it with my settings, I finally peppered them with enough log files
that they had no choice but to  acknowledge the situation and now saying
they will fix this. THEY are recommending that in the meantime we should all
run WITHOUT dictionary attack defenses being turned on! In reality that
means -> Everyone back to V9 pronto!

Best Regards,
Andy


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