Hi Everyone -
One of my users is getting this error when trying to send to a recipient
outside of our server. I did a little searching and found that it could be
a) their server is simply refusing mail from our server, or b) the person
who is sending the message has an issue with their domain name (their domain
is a virtual domain on our mail server).
Any additional thoughts on how to fix this, or if it can be fixed? I rarely
see any of these come through, which I think is a good sign. But then they
puzzle me when they do!
We are running IMail 8.2x with the latest version of Declude.
Todd
Subject: Undelivered Mail Returned to Sender
This is the mail system at host sophos.graceu.edu.
I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your own
text from the attached returned message.
The mail system
<[EMAIL PROTECTED]>: host 172.16.100.253[172.16.100.253] said: 550
5.7.1
Requested action not taken: message refused (in reply to end of DATA
command)
Reporting-MTA: dns; sophos.graceu.edu
X-Email-Security-Appliance-Queue-ID: 71D30193B7E3
X-Email-Security-Appliance-Sender: rfc822; [EMAIL PROTECTED]
Arrival-Date: Tue, 2 Sep 2008 17:19:42 +0000 (GMT)
Final-Recipient: rfc822; [EMAIL PROTECTED]
Original-Recipient: rfc822;[EMAIL PROTECTED]
Action: failed
Status: 5.7.1
Remote-MTA: dns; 172.16.100.253
Diagnostic-Code: smtp; 550 5.7.1 Requested action not taken: message refused
Received: from sophos.graceu.edu (localhost.localdomain [127.0.0.1])
by localhost (Email Security Appliance) with SMTP id 71D30193B7E3
for <[EMAIL PROTECTED]>; Tue, 2 Sep 2008 17:19:42 +0000 (GMT)
Received: from mail.nnepa.com (nnepa221.nnepa.com [216.81.209.221])
by sophos.graceu.edu (Email Security Appliance) with ESMTP id
8ADBC193B7E6
for <[EMAIL PROTECTED]>; Tue, 2 Sep 2008 17:19:38 +0000 (GMT)
Received: from DJP88RD1 [98.172.138.114] by mail.nnepa.com with ESMTP
(SMTPD-8.22) id A5A60244; Tue, 02 Sep 2008 12:19:34 -0500
Reply-To: <[EMAIL PROTECTED]>
From: "Dan Stuenzi" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Subject: Faculty members from out of state
Date: Tue, 2 Sep 2008 12:18:55 -0500
Message-ID: <[EMAIL PROTECTED]>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_00A4_01C90CF6.11DACD50"
X-Mailer: Microsoft Office Outlook 12.0
thread-index: AckNH/pdcb3Tr8v1SWKqOmjJyL+WJg==
Content-Language: en-us
X-Declude-Sender: [EMAIL PROTECTED] [98.172.138.114]
X-Declude-Spoolname: D75a6016a0000230e.smd
X-Declude-RefID:
X-Declude-Note: Scanned by Declude 4.3.64 for spam.
"http://www.declude.com/x-note.htm";
X-Declude-Scan: Outgoing Score [0] at 12:19:37 on 02 Sep 2008
X-Declude-Tests: Whitelisted
X-Country-Chain:
X-Declude-Code: 0
Organization: National Network, LLC
X-Helo: DJP88RD1
X-RevDNS: wsip-98-172-138-114.om.om.cox.net
X-Sophos-ESA: [sophos.graceu.edu] 2.2.5.0, Antispam-Engine: 2.6.0.321628,
Antispam-Data: 2008.9.2.170704
