The log analyzer does not look at the IIS logs - the web stats only worked
for the older web mail.  We plan work on reporting in 2009.
Tripp


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Wednesday, November 19, 2008 8:24 AM
To: Imail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity?

Gotcha,

Sounds like that info must be in the IIS logs as John mentioned, and may not

be extractable with canalyze.  So we need IMail support to weigh in here 
unless someone else already has an analyzer for this.

Darin.


----- Original Message ----- 
From: "Andy Schmidt" <[EMAIL PROTECTED]>
To: <Imail_Forum@list.ipswitch.com>
Sent: Wednesday, November 19, 2008 3:03 AM
Subject: RE: [IMail Forum] IMail Statistics -> No data for Webmail Activity?


Dear Darin,

Well, I'm running 10.1 and my spool folder only has a W21*.log file a few
times a month, which only contains a handful of http logs lines. Every few
weeks I have a W11*.log file with usually just a line or two.

So I simply don't HAVE any daily "W*" files I could include - although I
have significant web activity.

Yes, my command line matches yours:
D:\IMail\CAnalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16
r17 r18 r19 r20 r21 r22 r23 r24 r25 r26 L50 ...


-----Original Message-----
From: "Darin Cox" <[EMAIL PROTECTED]>
Subject: Re: [IMail Forum] IMail Statistics -> No data for Webmail Activity?
Date: Tue, 18 Nov 2008 11:45:39 -0500
Reply-To: Imail_Forum@list.ipswitch.com
I seem to remember running into this, and it was a matter of adding all of
the report parameters to the command line.

I use canalyze H r1 r2 r3 r4 r5 r6 r7 r8 r9 r10 r11 r12 r13 r14 r15 r16 r17
r18 r19 r20 r21 r22 r23 r24 r25 r26 L100 and have the sys* and w* log files
indicated in the file parameters.

Darin.


----- Original Message ----- 
From: "Andy Schmidt" <[EMAIL PROTECTED]>
To: <Imail_Forum@list.ipswitch.com>
Sent: Tuesday, November 18, 2008 9:57 AM
Subject: [IMail Forum] IMail Statistics -> No data for Webmail Activity?


Hi,

The Imail reporting batch utility that's included with the product seems to
have a problem?

When I run it, I can get sensible date for all categories (e.g., POP
logins/failures, IMAP logins/failures, SMTP connections/failures, etc) -
however, anything that's "Webmail" related provides NOT data whatsoever.

Did I miss a configuration option in Imail that causes it to NOT output the
expected log files?

Did IPswitch forgot to update this batch utility to match the current web
mail version - which leaves out a big portion of our Imail end user
activity? (If there are no plans to offer COMPLETE reporting, then those
reports should be suppressed.)

Here's what the "Webmail" portion of the reports look like:

Web Logins
Total - 0
Occurrences Description

Web Files
Total - 1
Occurrences Description
1 fix

Web Head Requests
Total - 0
Occurrences Description

Web Hits
Total - 1
Occurrences Description
1

Web Errors
Total - 0
Occurrences Description

Best Regards,
Andy Schmidt


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