----- Original Message -----
Sent: Thursday, April 06, 2000 4:23
PM
Subject: [IMail Forum] Eudora SMTP AUTH
ISSUES
Ok, someone decided to do a little bit of
research for all those users who blame IMail for Eudora's bugs!!!
1) Look at Eudora's release notes.
Here is a clip:
Complete machine names are now
always sent in the SMTP HELO and
EHLO
commands. Some SMTP servers require this
in order to send mail.
Did anyone check their sys.txt
logs in IMail Administrator and see how Eudora
combines the client and server
host name on it's EHLO command line.
This is an obvious bug and it
states above that servers require this "in order to send mail"
Now what if the host
name is invalid with the two combined like that?
I'll explain in
issue 4!
2) Now check this clip out from their knowledge
base:
Note: Known issue in 4.2 - If your server
supports multiple methods of authenticating, Eudora only checks the first one
listed. If the first method supported is something other than CRAM-MD5, Eudora
will not send the AUTH command even though the server may support this
authentication method. This will be fixed for version 4.2.1.
Back to their release notes:
SmtpAuthBanished [default is
none banished]
The value should be a comma-separated list of SMTP
authentication
schemes whose use is to be disallowed. Users who are
especially
concerned about security should set it to "LOGIN,PLAIN", as
this
ensures that your SMTP server password will always be
strongly
encrypted when it goes over the network. Users of IPSWITCH's
Imail
SMTP server should set it to "CRAM-MD5" so as to avoid a bug
of
theirs.
Now, based from their own knowledge base they
said that they will fix their AUTH problem in
version 4.2.1 now here it is in their release
notes for 4.3.1 and they blame Ipswitch because they didn't fix their own
bug!!!!
3) back to the release notes:
AlwaysConnected 0
Setting
this to 1 tells Eudora that there's a permanent network
connection (e.g.
LAN, ISDN, DSL, cable modem). Ordinarily Eudora
detects this, but in some
of these cases Windows may tell Eudora
there's no network connection when
in fact there is.
Now, if Windows tell Eudora there is no network
connection, can you possibly send mail.
Let alone is IMail to blame for something that
Windows does and Eudora didn't adjust to?
4) Refer back to issue 1.
Read RFC 1123 Section
5.2.5
To sum it up it basically says
that the mail client MUST ensure that the domain parameter
in the HELO or EHLO
command is a valid principal hostname for the client host.
The smtp server may verify
that parameter to see if it really corresponds to the IP address
of the client host. This will
take a considerable amount of time if the parameter is invalid
because it requires a domain
name lookup;the server will have to perform a MX resolution
on this name in order to
validate the EHLO parameter.
Now, this may be the problems
that users are experiencing. Because the EHLO parameter
is bad the mail server takes
time to look it up and after a while I believe that the error
message you get in
Eudora is that Eudora decided to give up because it was taking to
long.
Even though the EHLO parameter
is invalid the server "can not" refuse to accept a
message from the email client
even if it fails verification.
The other error in Eudora
error 550 or 501 .....not a gateway or what not....
So, even though that the
server must accept the message it does not mean that it will be
able to RELAY the
message.
5) Eudora may have fixed their
SMTP AUTH problem somewhat because I've
gotten
it to work relaying for
addresses and authenticating without adjusting my .ini file.
But if they really did
fix it, why put that gesture in their release note as a
workaround.
Now who wants to talk to Eudora about SMTP AUTH,
EHLO, and Windows problems.
P.S. After reading this, who wants to be man
enough to write the first apology note
to Ipswitch for blaming IMail for Eudora
bugs???