Anthony,
I agree, so let's just all be professional and try and settle these issues by listening to information that could be of value to at least 1 person's problems and hope that all players do their part to get things working right.. customers, email client dev, and email server dev., etc.
 
Thanks
 
Quentin
 
I'll post another email relating to Eudora that may be of value after further research in a while.
 
 
----- Original Message -----
Sent: Friday, April 07, 2000 10:20 AM
Subject: Re: [IMail Forum] Eudora SMTP AUTH ISSUES

Quentin,
I TOTALLY AGREE with you.
 
Don't get me wrong here. The work you did certainly helped 'the cause' but the 'rebut' was aimed at your challenge.
 
Your work is absolutely appreciated by me (and I'm sure countless others listening in on this conversation)
 
Of course one way around the problem is to fix Eudora, but the fact remains that NO client should be able to single handedly disable the total use of a multithreaded email application.
 
The rest of the answer was aimed at your 'high and mighty' challenge for an apology.  The rebut on my part was unprofessional, and I apologise to the rest of the group listening in.  But the challenge was a childish attempt at distracting from the issue.
 
Anthony Santen
----- Original Message -----
Sent: Friday, April 07, 2000 8:52 AM
Subject: Re: [IMail Forum] Eudora SMTP AUTH ISSUES

Hey, Anthony I don't think it was a waste of time. It might have helped someone out if not yourself.
The Imail Forum is where users and customers go to try and get help on the problems that they are experiencing not to vent their anger out on anyone because they are not getting the answers they're looking for or because the problem may not be that easy to fix or diagnose!
At least I did try and help!
----- Original Message -----
Sent: Thursday, April 06, 2000 6:24 PM
Subject: Re: [IMail Forum] Eudora SMTP AUTH ISSUES

Holy cow Quentin, Nice work, but what a waste of time.
 
Apologies? ARE YOU KIDDING?
 
NOTHING THIS MUNDANE SHOULD BE ABLE TO CLOSE DOWN A MAIL SERVER
 
You've obviously missed the point.
The fact that there is a bug, or thousands of bugs in Eudora should NEVER have the effect that it can hang the COMPLETE mail server. That's ridiculous, and obviously falls under the category of DoS exploit.
 
Let's see..... if I wanted to shut down all the IMAIL servers, All I had to do is install 1 copy of Eudora. and send mail through my little 2400baud modem to the IMAIL server.
 
Let me repeat again.
MS-EXCHANGE WORKS FINE WITH EUDORA
SENDMAIL 8.10 WORKS FINE WITH EUDORA
 
I'm sorry, but I'm trying to get through the cotton wool in your ears
 
Anthony Santen
----- Original Message -----
Sent: Thursday, April 06, 2000 4:23 PM
Subject: [IMail Forum] Eudora SMTP AUTH ISSUES

Ok, someone decided to do a little bit of research for all those users who blame IMail for Eudora's bugs!!!
 
1) Look at Eudora's release notes.
    Here is a clip:
    Complete machine names are now always sent in the SMTP HELO and EHLO 
    commands. Some SMTP servers require this in order to send mail.
 
    Did anyone check their sys.txt logs in IMail Administrator and see how Eudora
    combines the client and server host name on it's EHLO command line.
    This is an obvious bug and it states above that servers require this "in order to send mail"
     Now what if the host name is invalid with the two combined like that?
      I'll explain in issue 4!
 
2) Now check this clip out from their knowledge base:
 
Note: Known issue in 4.2 - If your server supports multiple methods of authenticating, Eudora only checks the first one listed. If the first method supported is something other than CRAM-MD5, Eudora will not send the AUTH command even though the server may support this authentication method. This will be fixed for version 4.2.1.
 
Back to their release notes:
 
SmtpAuthBanished    [default is none banished]
The value should be a comma-separated list of SMTP authentication
schemes whose use is to be disallowed. Users who are especially
concerned about security should set it to "LOGIN,PLAIN", as this
ensures that your SMTP server password will always be strongly
encrypted when it goes over the network. Users of IPSWITCH's Imail
SMTP server should set it to "CRAM-MD5" so as to avoid a bug of
theirs.
 
 
Now, based from their own knowledge base they said that they will fix their AUTH problem in
version 4.2.1 now here it is in their release notes for 4.3.1 and they blame Ipswitch because they didn't fix their own bug!!!!
 
3) back to the release notes:
 
AlwaysConnected    0
Setting this to 1 tells Eudora that there's a permanent network
connection (e.g. LAN, ISDN, DSL, cable modem). Ordinarily Eudora
detects this, but in some of these cases Windows may tell Eudora
there's no network connection when in fact there is.
 
Now, if Windows tell Eudora there is no network connection, can you possibly send mail.
Let alone is IMail to blame for something that Windows does and Eudora didn't adjust to?
 
 
4) Refer back to issue 1.
    Read RFC 1123 Section 5.2.5
   
    To sum it up it basically says that the mail client MUST ensure that the domain parameter
    in the HELO or EHLO command is a valid principal hostname for the client host.
 
    The smtp server may verify that parameter to see if it really corresponds to the IP address
    of the client host. This will take a considerable amount of time if the parameter is invalid
    because it requires a domain name lookup;the server will have to perform a MX resolution
    on this name in order to validate the EHLO parameter.
 
    Now, this may be the problems that users are experiencing.  Because the EHLO parameter
    is bad the mail server takes time to look it up and after a while I believe that the error              message you get in Eudora is that Eudora decided to give up because it was taking to long.
 
    Even though the EHLO parameter is invalid the server "can not"  refuse to accept a
    message from the email client even if it fails verification.
    The other error in Eudora error 550 or 501 .....not a gateway or what not....
    So, even though that the server must accept the message it does not mean that it will be
    able to RELAY the message.
 
 
5)  Eudora may have fixed their SMTP AUTH problem somewhat because I've gotten
     it to work relaying for addresses and authenticating without adjusting my .ini file.
     But if they really did fix it, why put that gesture in their release note as a workaround.
    
 
Now who wants to talk to Eudora about SMTP AUTH, EHLO, and Windows problems.
 
 
P.S. After reading this, who wants to be man enough to write the first apology note
to Ipswitch for blaming IMail for Eudora bugs???
 
 
   
 
 
 
 
 
   
 

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