Hi Cal et al...

>  I'm working up a general help file on
>  email usage and attachments.

This sounds like a valuable resource.

One way to approach the attachments issue is to push for lowest 
common denominator documents - text or rich text, GIF or JPEG - 
especially in mixed platform environments. Any thoughts as to what 
direction you'll take on this?

>  short and sweet documents which can be
>  forwarded to the senders

Perhaps posted to a website, as well, so one can just include a clickable URL?

Do you suppose your docs will be available to others of us?

tom

-=-=-=-=-=-=-=-=-=-=-  with respect to  -=-=-=-=-=-=-=-=-=-=-
><rant>
>This illustrates my general beef on email, RTF, and attachments in general.
>Users MUST be educated. Just 'cause someone has made a pretty document using
>MyObscureWordProcessor version 4.3, they think I'll have no trouble viewing
>the damn thing as an attachment. Worse, they'll send this to my mom, who
>knows Word from nothing (Hi, mom!). </rant>
>
>Calmly, now... I'm working up a general help file on email usage and
>attachments. The trick is that the sender isn't aware there is a problem,
>only the recipient. Then it becomes your user's task to educate their
[ ... snip ... ]
-=-=-=-=-=-=-=-=-=-=-

+------------------------------------+
  tom farrell      <[EMAIL PROTECTED]>
  pojoaque valley schools
  pojoaque  nm  87501
  "Beauty is in the i of the Beholder"
                    (Julia Mandelbrot)
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