It could be that the connection is getting reset by a server in the middle
and Imail is not booting them out so much as seeing them as a new connection
attempt.  I used to work for a company that had some sort of firewall that
would do this and cause you to have to relog-in to any external sites.

Kevin Childers
Mail Administrator
[EMAIL PROTECTED]
The Carolina's Fastest Internet Service Provider
www.NetQuick.net
(910) 486-7845 Ext. 23
(888) 228-0312


----- Original Message -----
From: "Nick Lehman" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, May 24, 2000 9:14 PM
Subject: RE: [IMail Forum] 6.03: Web Messaging 'boot' to login page problems


> That was my first guess, but doesn't seem to be the case. The problem can
> occur at any stage in a user session.
>
> Ipswitch support haven't been able to shed any light on the problem so I
> don't hold much hope for finding a fix any time soon.. :-/
>
> thanks,
> Nick
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Cal Frye
> Sent: Thursday, 25 May 2000 12:28 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] 6.03: Web Messaging 'boot' to login page
> problems
>
>
> Nick Lehman wrote:
> >
> > Hey all,
> >
> > I'm having a really hard time with dial-up modem users connecting to my
> > mailserver's Web Messaging; users are being randomly kicked back to the
> > login page! There doesn't seem to be any pattern to the problem; it can
> > happen at any stage and on any page.
> >
> > I'm running IMail 6.03 on NT4 SP6a using the standard ODBC .dll to
> connect
> > to our MSSQL server.
> >
> > The only thing I could find in the Ipswitch KB was the 'Ignore Source
> > Address' option, which I've had enabled for a while now (to no avail).
> >
> > Anyone had a similar problem, or know a remedy?
> >
> > Cheers
> > Nick
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
>
> Is this the 12-minute timeout problem, magnified by the slowness of
> connections over the modem?
> --
> --Cal Frye, Western Reserve Academy, Hudson, Ohio
>   "Do, or do not. There is no 'try'. " - Yoda ('The Empire Strikes
> Back')
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>

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