Annalisa,
Easiest fix is to remove the limit on the 'postmaster' (actually postmaster
is normally an alias, not a user account!) account or the accoutn that
postmaster forwards to. I would never impose a limit on the postmaster/root
accounts as these handle mail automaticaly and should be carefully
maintained by the system administrator.
Also sounds like there is an 'autoresponder' somewhere in the loop. Of
course, if you have 2 accounts over the limit, they could each be sending
the 'over limit' message, every time email comes in.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Annalisa Visconti" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, May 26, 2000 6:14 PM
Subject: [IMail Forum] a neverending loop
> Hi, it's friday,
> we have sent this message to IMAL support but we've discovered that they
> will answer only during working days, and for us this is a disaster.....
>
> We have a loop happening on our mailserver that keeps sending mail to a
> postmaster that is over quota, and thus keeps sending it back ans so
> forth....
>
>
> Btw, here 's the problem....
> It would be wonderful if someone, maybe that has suffered the same problem
> in the past, could help us....
>
> thanxxxxxx
>
>
>
> Product: IMail Server 4.07
> OS: Windows NT Server 4.0
>
> Problem:
>
> This is the second time that we have the same problem.
> That is:
> an user sends a request to join a mailing list, sending a message at
> [EMAIL PROTECTED] with wrong instructions.
> The mail (list) server sends back the message to the userhis account is
> unavailable so the message gets sent to the postmaster of that site...
> The postmaster (superonline.com, a turkishportal/ site) is overquota, so
> the postmaster sends a notification to our mail server, and this gets
> pingpong-ed back and forth over and over....
>
> The first time, a few months ago, we had to stop our mailserv (being
> cybercore.com, the main one) for a whole day in order to stop the loop.
> This time we did it again but it didn't worked....
> It seems that the angelicabella listserv (both times it happened to it) is
> still trying to send the error message to the [EMAIL PROTECTED],
> that is unavailbla via mail, icq, telephone or whatever, and still
> continues to be over quota and send back the message to us..
> The loop is endless and it creates hundreds of megs of useless and
damaging
> traffic each day...
> We have kill filed that address, but nothing, as you can see from a log
> from the spooler, our mailserver is still sending messages, and obviously
> keeps getting them back!!!
> What should we do to stop this loop,
> also considering that this situation is already 4 days in the happening???
>
> thanxxx
> follows the log
> Helena
>
> ============
>
> sys0526.txt
>
> 05:26 12:13 SMTPD(0115010A) [208.206.248.55] connect 212.252.115.3 port
> 47414
> 05:26 12:13 SMTPD(0115010A) [212.252.115.3] EHLO smtp.superonline.com
>
>
> 05:26 12:13 SMTP-(00000161) processing D:\IMAIL\spool\Qb0a110a.SMD
> 05:26 12:13 292 LST imailsrv->[EMAIL PROTECTED] Illegal
Listserv
> Command!
> 05:26 12:13 SMTP-(00000161) finished D:\IMAIL\spool\Qb0a110a.SMD A0
> 05:26 12:13 SMTP-(0000016F) processing D:\IMAIL\spool\QH92EA481.SLM
> 05:26 12:13 SMTP-(0000016F) Trying superonline.com (0)
> 05:26 12:13 SMTP-(0000016F) Connect superonline.com [212.252.115.3:25] (1)
> 05:26 12:13 SMTP-(0000016F) 220 smtp.superonline.com ESMTP server
> (InterMail vK.4.02.00.00 201-232-116 license
> f6209c7115a177c06e5089c385c2c8b4) ready Fri, 26 May 2000 19:10:30 +0300
> 05:26 12:13 SMTP-(0000016F) >HELO angelicabella.com
> 05:26 12:13 SMTP-(0000016F) 250 smtp.superonline.com
> 05:26 12:13 SMTP-(0000016F) >MAIL From:<[EMAIL PROTECTED]>
> 05:26 12:13 SMTP-(0000016F) 250 Sender <[EMAIL PROTECTED]> Ok
> 05:26 12:13 SMTP-(0000016F) >RCPT To:<[EMAIL PROTECTED]>
> 05:26 12:13 SMTP-(0000016F) 250 Recipient <[EMAIL PROTECTED]> Ok
> 05:26 12:13 SMTP-(0000016F) >DATA
> 05:26 12:13 SMTP-(000000C3) 250 SAA26955 Message accepted for delivery
> 05:26 12:13 SMTP-(000000C3) >QUIT
> 05:26 12:13 SMTP-(00000137) 250 SAA18531 Message accepted for delivery
> 05:26 12:13 SMTP-(00000137) >QUIT
>
>
> --
>
> Ask A Tech Version 1.6 98-11-11. (c) 2000 Ipswitch, Inc.
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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