Was the remote server (anocoil.com) offline for more than 10 hours (assuming
SMTP still set for 20 tries and 30 minutes)? IMail could not connect during
its 20 attempts to deliver. Check the log files for that date/time, to see
what was reported for each delivery attempt. Error messages here will help
you find out why IMail could not connect (DNS problem, Network/router
issues????). Maybe the remote end must 'connect' to the net more often or
for longer periods of time. Maybe you should change the settings in the
SMTP, Number of tries and/or Queue Timer. Maybe their server is not
accepting IMail's connection attempts? Logs will tell more!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Andrew P. Kaplan" <[EMAIL PROTECTED]>
To: "imail" <[EMAIL PROTECTED]>
Sent: Tuesday, May 30, 2000 1:09 PM
Subject: [IMail Forum] ETRN intermittent problems
> I'm doing ETRN for a anocoil.com. They are complaing about not getting all
> their mail. Another ISP is handling the DNS they only have setup a single
MX
> record.
>
> >>
> ;; anocoil.com, type = MX, class = IN
>
> ;; ANSWER SECTION:
> anocoil.com. 1d22h5m22s IN MX 10 email.cshore.com.
>
> ;; AUTHORITY SECTION:
> anocoil.com. 1d20h55m12s IN NS NAME1.CYBERZONE.NET.
> anocoil.com. 1d20h55m12s IN NS SERVER1.IMAGESITES.com.
> >>
>
> However, they appear to be getting the mail. Below is my entry in my hosts
> file.
>
> >>206.165.153.138 mail.anocoil.com anocoil.com
>
> Why would they get the following error message ?? Email.cshore.com was up
> and running at that time.
>
> >>
> SUBJECT: Undeliverable Mail
> DATE: Mon, 29 May 2000 04:33:28 -0400
> FROM: "Postmaster" <[EMAIL PROTECTED]>
> TO: <[EMAIL PROTECTED]>
>
>
> Delivery failed 20 attempts: [EMAIL PROTECTED]
>
> Original message follows.
>
> Received: from prserv.net [32.97.166.31] by email.cshore.com with ESMTP
> (SMTPD32-6.00)
> >>
>
> Mail was delivered to this guy a few hours earlier
>
> >>
> 05:28 19:06 SMTPD(D5A2014E) [32.97.166.31] RCPT TO:<[EMAIL PROTECTED]>
> >>
>
>
>
>
>
> Andrew P. Kaplan, CNE, MCSE+Internet, MCT, CCNA, CCDA
> CyberShore, Inc. -- Premium Internet Services -- http://www.cshore.com
>
> microsoft: "where do you want to go today?"
> linux: "where do you want to go tomorrow?"
> BSD: "are you guys coming, or what?"
>
>
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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