Mark,

I've not ever seen that happen. so no, I do not have any particular help I
can offer. Just more questions, like: What version of IMail and what version
of Templates are being used?
Are you following the instructions on the web page? What does that page say
for 'adding' a user? Have you tried a different browser?

The only thing I can offer you to try is to open the users.lst file with
notepad, and after each '>', hit the Enter key, to add the <CRLF> (no <CRLF>
actually shown!) after each address. Be sure to do this on ALL lines (just
one address per line, no spaces), so your cursor ends up on a 'blank' line.
Now save the file. If you can now add a user via the web and it works OK, it
is fixed. If not, then I'm not sure what else we can try except to rename
the user.lst file and start a new one, entering the addresses over again
(but not cut and paste from old users.lst).

Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb

----- Original Message -----
From: "Mark" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, July 21, 2000 10:02 AM
Subject: Re: [IMail Forum] a problem with brackets < >


> At 09:23 AM 7/21/2000 -0400, you wrote:
>
> >If your addresses are as you indicate (with spaces between the brackets
and
> >the address), then that is the problem. No spaces are allowed in the
> >users.lst file. Each address in the list is on a line by itself (which
means
> >each address is folowed by <CRLF>).
>
> Hey Daniel.  When I add a user in the web interface it adds the brackets
> and the user fine.  But when I add the next user, they appear on the same
> line instead of the next one down.  It's like the CRLF is not being
> added.  Any thoughts?
>
> Cheers
>                          Mark
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>

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