>07:22 12:41 SMTPD(queue run) 638 0 32
>07:22 12:41 SMTP-(0000017E) C:\IMAIL\spool\Qccfe244.SMP
>07:22 12:41 SMTP-(0000017E) processing C:\IMAIL\spool\Qccfe244.SMP
>07:22 12:41 SMTP-(0000017E) Trying gw.total-web.net (0)
>07:22 12:41 SMTP-(0000017E) Connect gw.total-web.net [209.186.12.22:25] (1)
>07:22 12:41 SMTP-(0000017E)
>07:22 12:41 SMTP-(0000017E) SMTP_DELIV_FAILED
>07:22 12:41 SMTP-(0000017E) >QUIT
>07:22 12:41 SMTP-(0000017E)
>07:22 12:41 SMTP-(0000017E) requeuing C:\IMAIL\spool\Qccfe244.SMP R0 T2
>07:22 12:41 SMTP-(0000017E) finished C:\IMAIL\spool\Qccfe244.SMP status=3
>07:22 12:42 SMTPD(13EA0232) [216.216.162.111] connect 216.216.162.111 port
>2898
>QUIT
>
>I think this is a problem on their SMTP setup, but not sure.
you can be sure, see below
>Their email User can send to us, but not receive our replies. Nothing in
>Ipswitch
>KnowledgeBase. Anybody have any ideas?
Yeah, next time, take the info from your Imail log and do these kinds of
checks manually:
There's no A record for gw.total-web.net, so how is Internet supposed to
contact it? :
# dig gw.total-web.net a
; <<>> DiG 8.2 <<>> gw.total-web.net a
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUERY SECTION:
;; gw.total-web.net, type = A, class = IN
;; AUTHORITY SECTION:
total-web.net. 58m35s IN SOA ns01.c-cor.net. dns.n-cor.net. (
2000071102 ; serial
1H ; refresh
30M ; retry
1W ; expiry
1H ) ; minimum
But there are MX records:
# dig gw.total-web.net mx
; <<>> DiG 8.2 <<>> gw.total-web.net mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 4, ADDITIONAL: 7
;; QUERY SECTION:
;; gw.total-web.net, type = MX, class = IN
;; ANSWER SECTION:
gw.total-web.net. 1H IN MX 20 ns01.half-moon.net.
gw.total-web.net. 1H IN MX 10 mail.gw.total-web.net.
;; AUTHORITY SECTION:
total-web.net. 1H IN NS ns01.c-cor.net.
total-web.net. 1H IN NS ns01a.c-cor.net.
total-web.net. 1H IN NS ns02.c-cor.net.
total-web.net. 1H IN NS ns02a.c-cor.net.
;; ADDITIONAL SECTION:
ns01.half-moon.net. 1H IN A 207.53.75.2
mail.gw.total-web.net. 1H IN A 209.186.12.22
mail.gw.total-web.net. 1H IN A 209.186.12.20
ns01.c-cor.net. 1H IN A 63.90.62.2
ns01a.c-cor.net. 1H IN A 207.53.75.2
ns02.c-cor.net. 1H IN A 63.90.62.8
ns02a.c-cor.net. 1H IN A 207.53.75.8
Note that "mail.gw.total-web.net. 209.186.12.22" is the same ip address
your Imail has been trying, so
when I try to telnet to 209.186.12.22:25, no response:
# telnet 209.186.12.22 25
Trying 209.186.12.22...
and trying to telnet to gw.total-web.net:25
# telnet gw.total-web.net 25
gw.total-web.net: No address associated with name (but we knew this from
dig above)
and trying to telnet to mail.gw.total-web.net:25, no response:
telnet mail.gw.total-web.net 25
Trying 209.186.12.20...
and trying their MX 2O:
# telnet ns01.half-moon.net 25
Trying 207.53.75.2...
Connected to ns01.half-moon.net.
Escape character is '^]'.
I'd say total-web has both DNS and SMTP server pb's.
Len
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