Alex,
No, the 'circular' references, I mentioned, are intentional and expected by
IMail, between the IP folders data, and the 'domain name' folders data, I.E.
The IP folder has a field 'Official' which has the 'domain name' and the
Domain name folder has a field, 'Address', which has the IP. This is what
IMail wants and if not correct, can cause problems with one or more of the
domains configuration. Often, just changing (or adding) the correct registry
entry will 'fix' these problems.
IMail Admin is not the only tool or application that accesses the registry!
Corruption can occur for reasons that are not related to IMail. I recall at
least one instance when a tool like PCAnyWhere, was in use, and when that
was open, it restricted access to the registry, for other programs. So
changes that should have been made, were not. Would this not qualify as
'corruption'?
Also, the times I have seen these registry problems, was when the user made
changes via IMail admin, that were incorrect, incomplete or did not answer
one of the questions asked by IAdmin, correctly. Most often, the problem
occurs with the Primary IP and/or the 'Official Host Name' being changed, or
the user picked the 'wrong' IP (he picked the Primary, when it should have
been one of the secondaries) when creating a new domain. Often these
problems can be fixed within IMail Administrator, but describing exactly how
is not easy. Easier, is to use Regedit and make a few simple changes there.
I won't say that IMail Admin is perfect, but if one has any questions, when
adding, modifying, deleting domains, it always pays, to backup, then try the
change. Or ask someone else, who has more experience, what should be done
and (god forbid!), RTM!
If using an external DB, you do need to use the Registry backup, for data
(aliases, lists, etc...) other than the user accounts (and you need to
backup the DB!).
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Mercury Internet Technical Support" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 01, 2000 11:37 AM
Subject: Re: [IMail Forum] Problems Deleting Virtual Host
> Yeah, but the registry should not become "corrupted" or get "circular"
> references if the Administration tools worked properly. And if it is a
> procedure problem, the tools should not let you create these circular
> references, don't you think?
>
> This happened to me when adding a host through the IMail administrator, it
> created a virtual00x key that referenced to my default "realIP" host key,
> when one checked the host in IMail Admin it would display the users of the
> default host. If one deleted that vhost from the IMail tool, it remove the
> associated "defaultdomain" key from the registry, and hence wiped out the
> default domian.
>
> Luckily I was using a SQL Server db, and i just had to recreate the realIP
> key, and "manually" delete the virtual00x key from the registry.
>
> As you mentioned in another post the regback utility seems to only work
when
> services are stopped, so it wouldn't have helped if i had been relying on
> that utility for userdb backups.
>
> Alex Laderman
> Technical Manager
> Mercury Internet, S.L.
>
> ----- Original Message -----
> From: Daniel Donnelly <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, August 01, 2000 3:46 PM
> Subject: Re: [IMail Forum] Problems Deleting Virtual Host
>
>
> Joshua,
>
> The only times I have seen this problem was when there was some damage to
> the registry. The IP (or VirtualXXX) and Domain name folders, were not
> correct (they are 'circular' references!), so IMail thinks one (or more)
IP
> (virtualXXX) is for the 'wrong' domain and the 'Domain' was for another
IP.
>
> If you backup (registry, export) the registry branches for each domain,
you
> can use that to 'restore' your missing domains/users/passwords. However
> until the registry is fixed, this will likely continue.
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
> ----- Original Message -----
> From: "Joshua Cork" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, July 31, 2000 6:02 PM
> Subject: RE: [IMail Forum] Problems Deleting Virtual Host
>
>
> > It seems like imail has a mind of its own.
> > has anyone had this problem?:
> > when i go to delete a virtual host imail sometimes deletes one or two
> > different virtual hosts than I wanted to. This can be frusterating
> because
> > i tend to (depending on which host imail deletes on its own) a lot of
user
> > data such as passwords and emails.
> > Any clues?
> > Thanks in advance
> > Joshua Cork
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
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>
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>
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