>I have a customer getting the following message when trying to send via his >smtp account. I set up his mail in my outlook and it works fine. >So far he has set up a new mail account, doublechecked spelling and caps, >looked for spaces,doublecheked accountname and password. He has also tried >it from different pcs. >It is a virtual host. We use the built in database. > >On the server side we have smtp auth turned on and relay for local users >checked..if that matters. yes, it does matter. That's called an "open-relay" setup. Change to "relay for addresses" which, combined with SMTP AUTH, is Imail's best anti open-relay config. >Any suggestions on how to troubleshoot this problem? I am not sure what logs >would track this.. >And I am out of ideas of what else he can try. Show us the imail\spool\sysMMDD.txt file where this person connects and fails. Stop/start your Imail SMTP service. It has been reported here, with 6.04, that NS alone can have SMTP AUTH failures until the Imail SMTP svc has been stop/started. >I tend to think it is a client problem, but could it be something on the >server side? apparently, there's still something broken in SMTP interaction of NS + 6.04. >I have stopped and started all imail services. oops. The usually fix its until the next time. Len http://BIND8NT.MEIway.com: ISC BIND 8.2.2 p5 installable binary for NT4 http://IMGate.MEIway.com: Build free, hi-perf, anti-spam mail gateways Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
