Yeah, I have pop3 failures all the time, I posted a reply to this message
last night with my problem. I have two domains that fail with pop3
authentication all the time and it's highly frustrating.
Here was my message in this thread I sent last night:
I had the same problem and I have not found the answer. But I use MS Access.
I provided e-mail a week ago asking for more information and I think it got
confused with another I sent and I received no reply:
-----------
Remember me? i was the guy who mentioned that my passwords were getting
confused on a couple of domains when logging in via pop3. One minute it
would work, the next minute "invalid password" when gathering mail and the
password is saved in the e-mail program so it didn't change.
If you don't remember, the domains are going off of an external database
(Access). Some speculations were that Access is getting too busy so it
couldn't handle the load (but we have very few connections per hour). Other
speculations were too little RAM, which may still be the case.
But I did some investigation in the registry and found this out:
I go under HKLM\Software\IpSwitch\IMail\Domains\baaad-domain.com\users
And I find that all the users are defined in there with "folders". (what are
they, keys?) within these "folders" are values such as "Password".
I thought this was a little strange. I went under other domains also using
Access and none of these others have their users defined in the registry.
I can't remember, but it's possible I previously had this domain setup with
the Internet IMail database and converted it to External. If this is the
case, can I remove these Keys from the Registry?
Although none of the other users are having this trouble (only one user in
this domain with this trouble), could it be the IMail is getting confused as
to which place it should be authenticating from and it goes internally and
not externally?
One spin on this is the other domain that is having trouble with pop3
authentication doesn't have users defined in the registry.
-----------
One thing I suggested to the person having the trouble is that even though
the domain he's gathering e-mail from is a full-IP domain (not virtual
hosted) I told him to still put the username as the full e-mail address and
I believe he hasn't had authentication problems since. but this shouldn't
have to happen. Not to mention that when I had problems with this several
months ago the user WAS using his full e-mail address as the username, to
fix that I had to convert him from an external database to the internal
IMail db and he hasn't had any trouble since. So, you can see that it's a
cryptic and weird problem.
On 9/21/00 10:24 AM this was written:
> Yeah, I saw that, but I've never heard of POP3 failures, have you?
>
> Restarting POP3 service so people can read their mail again? I hope
> we don't have that pb, too.
--
Thomas Deliduka
IT Manager
-------------------------
New Eve Media
The Solution To Your Internet Angst
http://www.neweve.com/
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