Matt,
I'd have to say that you did do something wrong. If the Registry data were
correct, then IMail Admininstator would have shown the user and you would
not have needed to 'create' a new one of that name. That the directory was
there, means that new account will use that dir/mailbox file (if no
dir/file, then no old mail), which is good.
My guess is that some modification you did to the registry was not quite
right, or incomplete. If you have a copy of the old registry and one of the
new, you can probably compare the 2 to see what is different and that might
confirm this. Basically, IMail knew the domain existed in the registry, but
did not have any users in that branch of the registry. Could mean that you
have 2 domains 'confused', in IMail section of the registry.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Matt Walkowiak" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 09, 2000 3:28 PM
Subject: [IMail Forum] Strange problem moving Imail server
> This past weekend, I moved Imail to a new server. I put a fresh copy of
> Server NT4 with Sp6a, got everything I cold think of set up, and then
> installed imail. That went just fine. Then I stopped the old Imail
server,
> did a backup of the registry, copied the Imail directory over to the new
> Imail server, and - with a high amt of diligence - restored the registry
and
> changed all the registry paths and IP addresses to point to the correct
> location. It looked like everything came up correctly, just like it
should.
>
> Then this morning I got some phone calls from my customers saying that
they
> had trouble with their accounts. When I looked at Imail admin, the
account
> was not their. When I went to the directory that represented that user's
> domain, the directory DID exist. I then opened up the backup registry
file
> in notepad and did a search for that user ID, and I found it.
>
> To fix the problem, all I had to do was go to the domain in Imail Admin
and
> add the user back in. All the user's previous data (like full first name
> and last name...) was there. In some cases I had to reset the password
> (which brings up a question... what is the default password for a new
Imail
> account?)
>
> Anyway, I got all the fires put out but I would like to know if I did
> anything wrong, either when I built the new computer or did something
wrong
> on a daily basis with the old one. Sorry, I have not spent the time to
find
> a correlation between the working accounts and the non-working accounts.
>
> Thanks!
>
> Matt
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