>Thanks Len,  I will forward this to my contact at Union, so they can
>look into it.

note that your screwed up zones are not necessarily the pb with your 
mail delivery.  MX answers are still passed out, just without authority:

# dig alumni.union.edu mx

; <<>> DiG 8.2 <<>> alumni.union.edu mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 4, ADDITIONAL: 5
;; QUERY SECTION:
;;      alumni.union.edu, type = MX, class = IN

;; ANSWER SECTION:
alumni.union.edu.       1d4h16m38s IN MX  10 mail.alumni.union.edu.
alumni.union.edu.       1d4h16m38s IN MX  20 mail2.iaccorp.com.

and your adding mail to the Imail alias is no help because there's no 
MX for mail.alumni.union.edu :

# dig mail.alumni.union.edu mx

; <<>> DiG 8.2 <<>> Mail.alumni.union.edu mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUERY SECTION:
;;      Mail.alumni.union.edu, type = MX, class = IN

and the reverse isn't setup for your mail ip:

# dig -x 198.88.9.84

; <<>> DiG 8.2 <<>> -x
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 4
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUERY SECTION:
;;      84.9.88.198.in-addr.arpa, type = ANY, class = IN

;; AUTHORITY SECTION:
88.198.in-addr.arpa.    1D IN SOA       b.ns.verio.net. dns.verio.net. (
                                         2000110302      ; serial
                                         1D              ; refresh
                                         4H              ; retry
                                         5w6d16h         ; expiry
                                         1D )            ; minimum

also, your version of bind has an recent exploit, you should up to P7 
or 8.2.3 T6B:

; <<>> DiG 8.2 <<>> @ELIPHALET.union.EDU txt chaos version.bind.
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUERY SECTION:
;;      version.bind, type = TXT, class = CHAOS

;; ANSWER SECTION:
VERSION.BIND.           0S CHAOS TXT    "8.2.2-P5"


Len

http://BIND8NT.MEIway.com : ISC BIND 8.2.2 p5 & 8.2.3 T6B for NT4 & W2K

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