If the new host has changed the primary and secondary DNS records with their
registrar then this is not your problem. Yes it does take some time to
propogate, but there's nothing you can do about that. Once the root DNS
servers are updated it is out of your hands.
-Joe
----- Original Message -----
From: "J. B." <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, January 21, 2001 10:11 PM
Subject: [IMail Forum] E-mail bounces
> I received a call today from a client who has moved their site from one
host
> to another. The new host says everything is setup correctly on their end,
> however, mails are bouncing back with the following error message.
>
> "Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4)"
>
> Is this normal with the propagation process, or should the client be
> contacting the "old" host or the "new" host to try to get this resolved?
>
> If this is normal mail behavior how long can the client expect to be
without
> e-mail service?
>
> Both old and new host are using Imail.
>
> Thank you for your time.
> JB
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
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