Tri D. Hoang wrote on Wed, 24 Jan 2001 10:15:49 -0700:

#
#Hi all,
#
#I'm having problem with Imail 6.0 SMTP AUTH enabled. The relay is
#set to 'Relay for addresses' with an empty list. All users are
#configured to authenticate with the server before sending mail.
#I've installed the latest patch for SMTP AUTH DoS.  However,
#users randomly get a dialog box asking for password to send
#email. If I restart the SMTP service, the problem goes away
#for awhile, but soon it surfaces again.  Btw, we are using 
#Outlook 97/2000 as our primary email client.
#
#Any idea or suggestion?
#
#Tri
#[EMAIL PROTECTED]

Welcome to the club!

We have this problem since 5/2000 and spent a few month
and several telephone calls with ipswitch on that issue.
You all know the result - 2 patches within 4 days in 
12/2000 (the HF patch) have been posted.

Unfortunately the problem is still not solved. SMTP
AUTH dies from time to time without any error message.
In our serverfarm we have about 40 customers using
IMAIL and all have the same problem. But on some
servers the SMTP AUTH service awakes again after a 
little while.

Defnitly there is only one workaround at the moment.
Install cron-it ($15 US http://www.nicedata.com/Cronit/)
and create a patch file to start and stop the SMTP
service:

net stop "IMAIL SMTP Server"
net start "IMAIL SMTP Server"

In cron-it enable the task to be executed e.g. each
15 minutes. This will NOT make sure the SMTP AUTH
problem will not occure but it prevents you from
restarting the service 10 times a day after your
concerned customers gave you a call.

We have stopped talking to Ipswitch on that issue
because we believe they realy dont know how to
eliminate this bug. 7 month ago Ipswitch even did
not believe this problems exists and told us
we would be to stupid to use it.

Well let us hope someday Ipswitch will solve the
problem.

Best regards

Michael
[EMAIL PROTECTED]


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