Chet,

We do use web messaging and we use it quite heavily.  My goal is to get the
correct solution to an issue where an user interface operates incorrectly or
even leaves the user in doubt as to what happened. I did not qualify whether
or not it made sense to do what I suggested. I merely pointed out that the
web interface permits it to happen; that given the correct environment or
sequence of events, the web interface then responded in an unexpected or
perhaps unreasonable manner.

As regards your comment:
>As for moving messages into the sent folder - come on. That folder is for
things that were... well sent???!  I am damn glad they don't let you do
this - the amount of >support calls I would get for something like this
would be enormous -why is it in the sent folder when I didn't send it???

In fact, the web interface DOES permit you to do that. Given that the user
selects "Save my outgoing messages in my Sent folder" and then sends a
message, the web interface allows you to move a message to the sent folder,
or any other listed folder which has a corresponding physical mailbox file.
If the user deletes the Sent folder using "Manage Folders", the web
interface continues to generate the Sent folder from the
IMAIL.ShowAllMailboxes tag even though the physical mailbox file no longer
exists.

As regards your comment:
>I don't want it - I think other admins don't either.  I think most of the
problems you list deal with this - and it is simply another way of doing
something - and personally >with the bulk of people that signup for our
accounts and don't use webmessaging I am glad they don't fill my hard drive
with this clutter.

You apparently don't use web messaging.  Many others do use web messaging
and may or may not be interested in my comments about web messaging. Please
feel free to use the delete button on any messages from me. I use the delete
button quite liberally when I see messages that do not interest me.

As regards your comment:
>Personal prefences and bugs are two very diffrent things - beside the
truncation of the address name - you have listed some personal prefences -
not bugs - and some >not reading the manual.  I just mention this because
you sound like you are crusading against ipswitch.

Please read my message "Default Mailbox files" VERY carefully. No where will
you find the word BUG. What I said was "This issue provides an inconsistent
user interface."

I am not in a position to judge whether you are in a position to judge how
much of the manual I have or have not read. On second thought, maybe I am.
If you have noted a technical omission or error on my part, please feel free
to point it out.

Well, this is a forum for IMail. My messages were about web messaging as a
part of IMail. I think they were on topic. I did mention in several of my
messages that I had just upgraded to Version 6.06 from 4.x. I felt I had
some issues to discuss. Everyone's perspective is different. I saw it as
constructive criticism.You may see that as crusading against Ipswitch. I
would not have purchased the upgrade if I didn't think that IMail had some
merit. On the other hand, that does not require me to think the product is
perfect.

Having Fun - Dancing on the dark side of the moon,
Mike


----- Original Message -----
From: discuss <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, February 27, 2001 5:18 PM
Subject: Re: [IMail Forum] Default Mailbox files


---------- Original Message ----------------------------------
From: "Michael Thomas" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Tue, 27 Feb 2001 00:04:59 -0500

>Web mail defines 4 default mailboxes, Main, Sent, Deleted, and Draft. There
are several descrepancies that revolve around the fact that these mailboxes
are expected to exist, but do not exist under many scenarios including the
creation of a new user using Imail Administrator.
>
>1. Create a new user, [EMAIL PROTECTED], using IMail Administrator.
Note that it creates the users directory, but does not create any mailboxes
(Main.mbx, Draft.mbx, Sent.mbx, or Deleted.mbx).
>
>Fix:    Administrator should have created all 4 mailboxes....

I don't want it - I think other admins don't either.  I think most of the
problems you list deal with this - and it is simply another way of doing
something - and personally with the bulk of people that signup for our
accounts and don't use webmessaging I am glad they don't fill my hard drive
with this clutter.

As for moving messages into the sent folder - come on. That folder is for
things that were... well sent???!  I am damn glad they don't let you do
this - the amount of support calls I would get for something like this would
be enormous -why is it in the sent folder when I didn't send it???


Personal prefences and bugs are two very diffrent things - beside the
truncation of the address name - you have listed some personal prefences -
not bugs - and some not reading the manual.  I just mention this because you
sound like you are crusading against ipswitch.

Chet



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