> Do you know of any reason why mail gets stuck in the queue?
Usually that happens if IMail can't send the mail. It stays in the queue until it
gets sent, or your server gives up trying to send it.
> When I launch NT Task Manager and click on the Processes tab I
> notice that there are a couple dozen smtp32.exe processes sitting
> idle (CPU and CPU Time = 00).
That's normal, if you have a dozen E-mails that are being sent out. The SMTP32
process doesn't use much CPU time.
The only problem would be if the same ones (check the PID) stay there for a long time
(say an hour or so), which could indicate a problem (or just a large E-mail).
> After doing an "End Process" to all the SMTP32.exe processes, mail
> in the queue is still stuck.
If you ended a process that was in the middle of sending an E-mail, that could happen.
Chances are, the E-mail would sit until IMail later realized there was a problem and
unlocked the appropriate files.
If there are files stuck in the queue, you can check the log or use the IMail
administrator or web admin tools to see how what went wrong and how many tries it has
taken to send the mail.
--
-Scott
Declude: Anti-virus and Anti-spam solutions for IMail. http://www.declude.com
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