James,
Not a very current version, so no version specific help that I can provide,
but here are some general things.
Since it happened about the same time on 2 days, have you considered it
might be some form of DOS attack? I'm sure that version has some
vulnerabilities that a newer version would not. Check logs and such to see
if you can see similar events just prior to the problem.
Did you run chkdsk /f on the drive that contains the program files? Damaged
files can give very strange results.
Did you try re-installing? That will copy over the files and can fix any
damaged files.
Did you install any other software on this computer in the recent past? If
you did, it is a good idea to re-install your current service pack after
most any software install. It probably would not hurt to do this anyway.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "James Thomson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, March 30, 2001 6:50 AM
Subject: [IMail Forum] Application error
> Hi all
> I work in Banff Academy, a secondary school. We have an NT based RM
Connect
> 2.4 network with approx 1400 users.
> We're running Imail version 5.02 and we're getting the following error
> message from Dr Watson for Windows NT:
>
> An application error has occurred and an application error log is being
> generated.
>
> pop3d32.exe
> Exception: access violation (0xc0000005),
> Address: 0x0041067c
>
> Our server is still sending and receiving mail but when users try to
> download mail to their Outlook Express inbox the connection cannot be
> established. This has happened two days running, both days round about
the
> same time (just after lunchtime). So far the only way I've managed to get
> it going again is to restart the server. Our tech's are all as confused
as
> I am - nothing obvious wrong.
>
> Does anyone have any suggestions? Anything gratefully received.
>
> James Thomson. IT Systems Support Manager.
>
>
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