Tom,
Rather than reboot, try stopping then restarting the Web Messaging service,
to see if that has any effect for this user. This service also creates log
files, 'W2yyymmdd.log' that you can view with notepad. Look at the time
(assuming the user tells you or is in contact with you) to see what his
Browser is sending to the Web Server. Sometimes this log data can tell you
more about the browser version and what the user and browser is doing.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Tom Wagoner" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 18, 2001 11:31 AM
Subject: [IMail Forum] Email attachments and Netscape
> We are running Imail 6.06 and I have a client that is using some version
of
> Netscape. Probably the newest version since he stated he has always used
> Netscape for years.
> Problem is he is complaining that he cannot send or recieve any
attachments.
> He gets a timeout error or it takes hours to send. He says that the
> attachments are not that large. Plus he has a highspeed Internet
> connection.
> If I reboot my Imail server, he can send attachments fine for 1 or 2 days
> then it stops working again.
> Anyone have any ideas.
>
> Thanks in advance,
>
> Tom Wagoner
> System Administrator
> WaveOne Communications, LLC
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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