Re: [IMail Forum] forced upgrade

[IMain Admin at BC Web]

Actually, I probably will upgrade; I just prefer Ipswitch to be a little more upfront.  If I want forced upgrades and hidden agendas, I'll look at my Microsoft products. (Actually, I have a lot of respect for MS, but I expect them to be a pain in the neck; I expect small ISVs like Ipswitch to be more personable).    One reason we've never upgraded it that I haven't seen a compelling reason to upgrade.  We don't have a strong need for the web interface, and that's the only major functional improvement I know of.  I have been waiting for either integrated anti-virus protection or a more open programming API, but those don't seem to be arriving any time soon.   Ben ----- Original Message ----- From: Andrew P. Kaplan To: [EMAIL PROTECTED] Sent: Thursday, April 19, 2001 6:42 AM Subject: RE: [IMail Forum] forced upgrade >> I can understand the part about not supporting old products, but I'm a little troubled by the whole attitude: >>   I agree it sucks. I hate playing the endless upgrade game.   However, your version is so old that you probably should upgrade regardless of the invisible mail issue. Andrew P. Kaplan, CNE, MCSE+Internet, MCT, CCNA, CCDA CyberShore, Inc. -- Premium Internet Services -- http://www.cshore.com The sea is dangerous and its storms terrible, but these obstacles have never been sufficient reason to remain ashore....  Intrepid spirits seek victory over those things that seem impossible...to meet the shadowy future without fear and conquer the unknown.                                        -- Ferdinand Magellan, Explorer (c.1520)      -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of IMain Admin at BC Web Sent: Wednesday, April 18, 2001 5:14 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] forced upgrade By the way, I tried talking to Ipswitch's tech support about the invisible mail problem, but their answer was that they don't support older product versions (we have 4.07).  They want us to upgrade before talking to them.  I can understand the part about not supporting old products, but I'm a little troubled by the whole attitude:   First, they can't tell me whether the problem will go away when I upgrade. They want to take my money, and then we'll see what happens.   Second, except for the invisible mail problem, I've been happy with our version number, 4.07.  I have yet to see any feature in 6.x that would entice us to upgrade. Why should we upgrade just to fix a a bug in their original product?   Just out of curiosity, can Daniel or someone from Ipswitch let me know how much an upgrade costs? I checked out the website, but couldn't decide which scenario applies to us.  We have 4.07 with unlimited users, and no current service agreement.   Ben