Curtis,

All of my tests were with IMAP, so that was my focus.  Also, I figured there are more 
POP users out in the world, and that any
widespread POP problem with IMail would get a lot more discussion & attention.  All 
that said, I did receive two messages from
people who said they had problems with invisible mail using POP.  So you may be facing 
the same thing.  The best thing to do is to
play with the main.mbx file and trying experimenting with the header.  Then you can 
determine exactly what type of header causes
this.

Ben
----- Original Message -----
From: Curtis Faulkner <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, April 19, 2001 12:41 PM
Subject: RE: [IMail Forum] Invisible mail may be IMail bug after all


> Just in case this helps the investigation...
>
> I haven't had a chance to read the provious "Invisible mail" thread, but
> upon reading this thread, I think I'm going to take a look at my logs.
>
> None of my other users have reported this to me yet, but for the past few
> months, I've gotten e-mails that were blank with no subject, from address,
> or body that have caused errors in Outlook and cannot be displayed.  I
> didn't think anything of it (figured some fool had a misconfigured
> junkmailer and I hadn't even tried to look at the headers).
>
> My difference, I'm using POP.  Should I look into this further to help you
> along, or would that be a completely different issue since it's under POP?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Jim Jones, Jr.
> Sent: Thursday, April 19, 2001 2:47 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
>
>
> One other strange thing is that when I send an email where I've BCC'd
> someone, it never shows up in my sent box in Outlook Express...  but it is
> there when i check the web-interface.
>
> Jim
> ----- Original Message -----
> From: "Tom Cyr" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, April 19, 2001 12:22 PM
> Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
>
>
> We use Imail 5.07, OE 5.x, 100% IMAP accts...  and experience the problem
> occasionally (A couple of messages a month). Usually it's incoming junk mail
> or mail with many, many To: addresses. Never had this problem with OE 4.x
>
> Sorry to say that I can't point to quotes and/or commas as the culprit. Mail
> that was invisible to Ben below appeared normally for me. (OE 5.5)
>
> Tom Cyr
>
>
> ----- Original Message -----
> From: "Dan Shadix" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, April 19, 2001 11:49 AM
> Subject: RE: [IMail Forum] Invisible mail may be IMail bug after all
>
>
> I use Outlook 2000 and IMAP against an IMail 6 server with all patches and
> have never experienced this invisible mail problem.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Jim Jones, Jr.
> Sent: Wednesday, April 18, 2001 8:57 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
>
>
> That's funny, because that message shows up for me.  I am using OE 5.5
> (IMAP, no syncronizing) and IMail 6.06a.
>
> JIm
> ----- Original Message -----
> From: "IMain Admin at BC Web" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, April 18, 2001 6:58 PM
> Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
>
>
> > Hey Jim,
> >
> > Do you realize that when you post your mail to this list, your messages
> are invisible to me?  It's the comma in "Jones, Jr." that
> > kills the message.  Ironically, a message I sent out earlier today had the
> phrase "invisible" (with the quotes) in the subject line,
> > and it also came up invisible.  The only I am now seeing these messages
> (including yours) is because I went to the server and
> > directly edited the mail.mbx file to remove anything causing a problem
> (like your comma).
> >
> > Let's start by seeing if we're sharing the same problem: what protocol do
> you use for your clients to access IMail?  All of my
> > problems have been linked to IMAP, although someone else wrote to me
> claiming the same problem with POP3.
> >
> > Second, look at the headers of your "invisible" messages and see if there
> are "odd" characters in the From:, To:, CC:, or Subject
> > lines.  A comma would be one problem, a quote, backslash, or parenthesis
> could also be a problem.  If you have access to your IMail
> > server, you can directly edit the main.mbx file to see if the "invisible"
> messages become visible.
> >
> > I wish some more people would speak up.  I know I've received a few
> messages over the last couple of weeks, but I don't have a list.
> >
> > Ben
> >
> >
> > ----- Original Message -----
> > From: Jim Jones Jr <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, April 17, 2001 5:30 PM
> > Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
> >
> >
> > > OK, so, I have been asking about this for a couple of years and these
> were
> > > my first suspicions... everyone (including Ipswitch & Microsoft people)
> > > blamed Outlook (express or otherwise)...
> > >
> > > I hope that Ipswitch is listening to this, because this has been along
> time
> > > in the waiting for it to get fixed !
> > >
> > > Thanks you guys for finally pointing the finger to someone who might
> > > actually fix it !
> > >
> > > Jim
> > > ----- Original Message -----
> > > From: "Scott Perry" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, April 17, 2001 7:09 PM
> > > Subject: Re: [IMail Forum] Invisible mail may be IMail bug after all
> > >
> > >
> > > > > IMAP: 11:21:46 [rx]  ENVELOPE ("Tue, 3 Apr 2001 10:57:00 -0500"
> > > > > "Re: [IMail Forum] invisible mail" ((NIL NIL ""Jim
> > > > > Jones" "bcw4.bcwebhost.net")) ((NIL NIL "IMail_Forum-
> > > > > owner" "list.ipswitch.com")) ((NIL
> > > > > NIL "IMail_Forum" "list.ipswitch.com")) ((NIL NIL
> > > > > "IMail_Forum" "list.ipswitch.com")) NIL NIL NIL
> > > "<007501c0bc56$b81076f0$[EMAIL PROTECTED]>")
> > > > > RFC822.SIZE 6950 UID 973206050 FLAGS () INTERNALDATE "3-Apr-2001
> > > > > 07:50:00 -0800")
> > > >
> > > > Here's my take on this.  It looks like IMail *IS* choking on the comma
> in
> > > the E-mail address, and is causing the problem with the "invisible
> > > messages".
> > > >
> > > > It looks like the part of the log right after the subject should be a
> > > parsed version of the E-mail address, in the format '( "user name",
> > > "something", "username", "domain" )'.  However, when there is a comma in
> the
> > > user name, it appears that it chokes, and gets the username from the
> very
> > > first character of the "From" address (the quote).  So, it thinks the
> E-mail
> > > address in this case is '"Jim
> > > >  [EMAIL PROTECTED]'.
> > > >
> > > > >IMAP: 11:21:46 [db] PARSE ERROR: hr=2148322516
> > > >
> > > > This would make sense, as the From: address is obviously malformed (by
> > > IMail), as it has a space and a quote in it, neither of which are
> allowed.
> > > >
> > > > I haven't looked at IMAP log files before, so I can't say much with
> > > certainty.  But, it looks suspiciously like we've found the culpit, and
> it
> > > would explain why all works well with the same headers using another
> mail
> > > server.
> > > >
> > > >
> > > > --
> > > >                       -Scott
> > > >
> > > > Declude: Anti-virus and Anti-spam solutions for IMail.
> > > http://www.declude.com
> > > > --
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
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> > > >
> > >
> > >
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