Is anyone with the invisible mail problem going to answer this with some
technical detail?

You could turn logging on it OE or Eudora.

Though I do not believe we are seeing this issue, we make extensive use of
IMAP so if there are problems I want to find them.

Cheers

Steve

Steven Moore
Internet Development Engineer
Research Machines
+44 1235 823522 

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Steven Moore
> Sent: 12 June 2001 19:41
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] IMAP Too Broken?
> 
> 
> Sorry I could respond in timely fashion, been away being .NET ified...
> 
> I am not sure if this is the same problem, I am convinced 
> that this problem
> was related to OE escaping speech marks in the From: header 
> of an email with
> the "\" character.
> for example
> 
> From: \"Steven Moore\" <[EMAIL PROTECTED]>
> 
> And this was caused by users filling in their name with 
> speech marks around
> it, if this is not the case I am not sure. Do you know much 
> about IMAP, if
> so what happens if you telnet in and do a fetch bodystructure on the
> relevant message? What IMAP error messages do you get?
> 
> If that last statement didn't make any sense this might help.
> 
> 1. locate the offending mailbox (.mbx) file with the relevant 
> message. Find
> the relevant message and then in the headers find the UID field (can't
> remember the exact header name)
> 2. telnet to the imap service (port 143)
> 3. login by typing
>         1 LOGIN username password<CR>
> 
> 4. Select the relevant folder
>         1 SELECT "foldername"<CR>
> (replace foldername with the relevant folder or just INBOX 
> for the root)
> 
> 5. Get the message bodystructure and header replace uidnumber with the
> relevant message UID.
>         1 UID FETCH uidnumber (RFC822.HEADER BODYSTRUCTURE)<CR>
> 
> 6. Do you get a result, post up the error message to the 
> forum. If you don't
> get an error message do the following command.
>         1 UID FETCH uidnumber (BODY.PEEK[])<CR>
> 
> 7. This should return the message in it's entirety, this is 
> all that needs
> to work for Outook Express to show you the message, so again 
> post up the
> error message to the forum.
> 
> 8. To logout
>         1 LOGOUT
> 
> 
> 
> ----- Original Message -----
> From: "Jack Taugher" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Tuesday, June 12, 2001 12:30 AM
> Subject: Re: [IMail Forum] IMAP Too Broken?
> 
> 
> > The 'invisible mail' that I get is not internal, its 
> external which is
> > clearly beyond our control.  They are 'counted' in Outlook 
> Express, just
> not
> > there.  They are available in Webmail (KWM).
> >
> > ----- Original Message -----
> > From: "Steven Moore" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, June 11, 2001 5:20 PM
> > Subject: Re: [IMail Forum] IMAP Too Broken?
> >
> >
> > > > | So in other words, does this fix the "invisible mail" problem?
> > > As I remember, the invisible email issue was more about 
> the way clients
> > > interpretted and encoded speech marks in the real name 
> section of an
> email
> > > address when sending it, rather than anything to do with 
> commas, if you
> > look
> > > through an Imail archive there will be numerous emails 
> working out this
> > > issue including a pretty exhaustive explanation by myself 
> (if I wasn't
> at
> >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> 
> 
> Please visit http://www.ipswitch.com/support/mailing-lists.html 
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> 
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> 


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