No, the final conclusion was that the problem was IMail, not the client
apps. IMail was taking some RFC-compliant headers and garbling them, which
Outlook Express refused to download. The only real complaint with OE was
that it should have generated an error message, instead of just silently
ignoring the download error.
Of course, the exact cause of invisible mail may vary by version of IMail,
so my statements may not apply to your particular situation. However, this
was definitely the case for us and for a few other specific situations I
investigated.
Ben Bednarz
BC Web
----- Original Message -----
From: "Steven Moore" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 11, 2001 3:20 PM
Subject: Re: [IMail Forum] IMAP Too Broken?
> > | So in other words, does this fix the "invisible mail" problem?
>
> No this patch addresses a specific issue relating to emails received by
> IMail from AOL 5 and 6 in HTML format. If your users are all Outlook
Express
> based then they will not have seen this but some clients are more fussy
than
> others. The problem is actually caused by AOL being a bit liberal with
RFC's
> as far as I can work out but there is sufficient lack of clarity to find
it
> difficult to blame either party conclusively.
>
> As I remember, the invisible email issue was more about the way clients
> interpretted and encoded speech marks in the real name section of an email
> address when sending it, rather than anything to do with commas, if you
look
> through an Imail archive there will be numerous emails working out this
> issue including a pretty exhaustive explanation by myself (if I wasn't at
> home I would route out the email, though I have been trying to avoid this
> whole thread as just saying something is bad without helping investigate
is
> not what this forum is about for me). The issue was more to do with how
> clients like Outlook Express encode addresses when users include speech
> marks in their real name section of their settings than anything to do
with
> Imail, from what I remember Imail was doing exactly the right thing when
> give invalid input by dodgy clients.
>
> Unless there is another problem I have not seen the solution is not to
have
> speech marks in your real name, (I can't imagine why you would want to
> anyway).
>
> Steve
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
