Now that the release date is public, how about some real info on what to
expect from it? The prior email was not very informative.
If nothing else, release the beta guys from NDA.
If the product is solid, getting more info out now should help prime the pump.
Maybe even get you a few more of the "upgrade now" service contracts.
Jerry
----- Original Message -----
From: "John Korsak" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, June 15, 2001 3:14 PM
Subject: [IMail Forum] IMail Server 7.0 Upgrade Confusion
> Though the forum is really a place for users to discuss messaging issues, I
> felt that there is some confusion about the Ipswitch policy on how to get
> version 7.0 when it is released and I wanted to make sure our policy is
> clear. There are four main groups of users:
>
> 1. Current Service Agreement holders - Any customer with a valid service
> agreement will automatically receive version 7.0 free of charge.
> 2. Expired Service Agreement holders - We discussed this internally and
> felt it important to recognize that we do appreciate the support of our
> customers and because some users did not receive a major upgrade during the
> length of their service agreement we will be offering a free upgrade to
> version 7.0 for any customer that had purchased a service agreement since
> the release of version 6.0 regardless of whether they are current or not.
> 3. Users under warrantee - These users will receive version 7.0 for no
> additional cost.
> 4. No Service Agreement - These users will need to purchase a service
> agreement to get version 7.0.
>
> There is always the possibility that a valid service agreement was
> registered with an incorrect serial number. In which case we would have
> sent a message to the owner of IMail Server a message saying they would need
> to buy a service agreement. When in fact, they do not. We just have
> incorrect information in our database. I hope this helps to clear up any
> confusion on the subject.
>
> John Korsak
> Product Marketing Manager, IMail Server
> Ipswitch, Inc.
> www.ipswitch.com
> --------------------------------------------
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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