Nope - completely different IP/server farm.
The account does look right - I let NAV do it automatically and then I did
it manually following their help files. However, it doesn't work at all....
just keeps popping up the account name/password box for the outlook client.
As I posted this, I browsed the Imail Archive and found this:
http://www.mail-archive.com/[email protected]/msg35573.html
This is basically all the same symptoms that I've had too.
So - I guess we're lucky that we're running virus protection on a server
level but being able to use the NAV client to scan emails doesn't look like
it is going to work....
thanks, -jason
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Kevin Crawford
Sent: Tuesday, June 26, 2001 9:29 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] norton antivirus 2000 client - problems
popping account
That account line looks right to me - you moved him to a virtual host / was
it the same "root" IP address as before - when he was on an IP host ?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
ourlists-smartbusiness
Sent: Tuesday, June 26, 2001 9:44 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] norton antivirus 2000 client - problems popping
account
I have a client that uses Norton Antivirus 2000. I have moved my client
from a fixed-ip mailserver to a virtual server. After I did that he is not
able to pick up his mail (pop the account).
Norton AV changes the client (outlook) settings to pop a 127.0.0.1 mail
server and then the account is setup like
"[EMAIL PROTECTED]/mail.domain.com" (w/o quotes).
Now, I believe this was working before I changed his server from fixed-IP to
virtual.
Has anyone had any issues like this or is it just an Norton deal that does
not work correctly and I should tell them to get a new client?
thanks, -jason
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