check their account in the GUI admin when they get the error. See if the
account disabled checkbox is checked when you look at that user. It's on the
first tab. If it is then someone is probably entering bad passwords trying
to gain access to their POP account and is properly being disabled. Enable
logging if it isn't to see what is going on. (I think only the POP server
does intruder lockout, but I'm new to IMail so perhaps IMAP does it too.)
-Josh
----- Original Message -----
From: "Heimir Eidskrem" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, August 20, 2001 12:36 PM
Subject: [IMail Forum] Webmail problem - user account suspended
> On one of the domains we are hosting today when they try to use the web
> mail they get message "user account suspended".
> This is when you go to the log in screen, before you log in.
>
> If I restart the web mail it works fine for a while, but it has happened
> twice in the last hour.
>
> Any suggestions?
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
