"If you can't afford the time or money to do it right
the first time, how will you find the time or money to do it over".
Well, you put the money you normally would have spent on doing it "right"
into a good solid financial investment. Then as soon as it vests, you put
the money back into "doing it right" and you pocket the difference. In
business school we called that "profit".
(I'd say here's my two cents worth but since I invested the other penny, all
you get is one cent worth)
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Stavert
Sent: Thursday, August 23, 2001 7:57 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] >>Way to setup a shared mailbox<<
This is another example of money being spent to make something cheep. We
quickly loose sight of what things really cost. Human costs are the biggest.
Software and hardware costs represent about 10% of the total cost of
ownership. If the customer needs to track problems what is the cost of lost
business, poor service, your time trying to figure out the cheep way, etc,
etc. I am sure this list has eaten up the cost of AnswerTrack. If the
customer has a need to do something, help them set it up right. They won't
regret having the right tools to track problems and follow throughs.
Cheep is most often far more expensive than doing it right. We have adopted
a short truism here "If you can't afford the time or money to do it right
the first time, how will you find the time or money to do it over".
David
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Krysak
Sent: Thursday, August 23, 2001 2:22 AM
To: Imail List
Subject: Re: [IMail Forum] >>Way to setup a shared mailbox<<
The main issue is that when there are multiple open issues - and having a
way for the other person know that it is being handled by the other..
d
ON 8/22/01 2:48 PM, [EMAIL PROTECTED] AKA Jeff Underwood LAID
DOWN THE LAW WITH SOME "O" THESE WORDS :
> Can you have them set up their mail client to leave mail on the server
until
> it's deleted from their deleted items...then have them delete issues when
> they're resolved?
>
> Jeff Underwood
> [EMAIL PROTECTED]
> WestCoastNet
> (877)996-9700
>
>
> -----Original Message-----
> From: Dustin Krysak [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 1:55 PM
> To: Imail List
> Subject: [IMail Forum] >>Way to setup a shared mailbox<<
>
>
> Hi there... I have a user who wants to have a shared mailbox (for an
"info"
> account) between two users. They prefer not to check the mailbox via the
web
> interface. Is this possible? I would have suggested just accessing the
> mailbox VIA IMAP, but it is the client software that marks it as read or
> unread. And I was thinking of just forwarding the address to two others,
but
> same issue - how to know which issues have been dealt with/replied to....
>
> They are very low budget, so they are wanting to use their existing
> software, and not have to invest - just so these two can share a mailbox.
>
> Any ideas?
>
> Dustin
>
> PS - please cc me on the reply, as I'm not getting some of the posts for
> hours... And I would like to get going on this.
>
>
>
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