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Obviously... many of you can't read the whole
post... or you feel that your money is less important to you than mine is to
me... I am a paying customer, that has a paid support contract, and the level of
support from them is terrible. The tech was carrying on a conversation in
the background with someone else about food... while every now and then offering
and idea....
I spent nearly 2.5 hours on the phone with that
tech today... all in all his final answer is I don't know maybe you should
upgrade... Well.. funny how I have spent so much time telling him
why I can't, but would if I could... I have the software and the license to
upgrade already.. my isp billing software is holding me back...
Many people jump to the conclusions that new is
always better... for my network.. smoother is better...I will give up on trying
to fish for help.. I thought thats what this list was about.. and Yea ... I am
flaming mad at ipswitch... but I still have to use the product cause it fits and
it works... minus the list server...
so My open call to the list.. since I have now been
waiting for7 days from original post to this list and to support ... can someone
that is running 6.06 email me listserv.exe from the imail
directory...
A tech at ipswitch said he didn't think they still
had it around... funny i think...
Regards,
Craig Hulbert
----- Original Message -----
Sent: Friday, September 21, 2001 1:09
PM
Subject: [IMail Forum] It IS Support :
WAS: TECH SUPPORT AT IPSWITCH
Their support seems adaquate.
Personally, since they do
offer upgrade pricing, I don't mind earlier versions not being
supported.
Other than problems with V7 (which seem to be under
control), why would you want to run the old stuff (why would you want to be
running Win3.1?).
Adolph Santorine
Schedule Star
At
08:31 AM 9/21/2001 -0700, you wrote:
What can you do? Support those who still have version 6.x.. And
maybe you have forgotten but IPSWITCH reads this message board, probably get
half the answers to thier support questions here.
- -----Original Message-----
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of Smart Business Lists
- Sent: Friday, September 21, 2001 8:11 AM
- To: [EMAIL PROTECTED]
- Subject: RE: [IMail Forum] TECH SUPPORT AT IPSWITCH IS VERY
BAD!
- Well, what do you think I could do about your problem with
IPSWITCH?
- If you want to tilt at windmills go on over to Spain.
- -----Original Message-----
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of Mark Simons
- Sent: Friday, September 21, 2001 10:07 AM
- To: [EMAIL PROTECTED]
- Subject: RE: [IMail Forum] TECH SUPPORT AT IPSWITCH IS VERY
BAD!
- I disagree. A lot of people have not upgraded yet because we
don't want many headaches and are waiting patiently. This kind of
information is important and I agree with him. No software company
should stop supporting any old versions as soon as the new version is
released. If they want to stop support for Imail 4.x or 5.x then
fine but 6.x should be supported until 8.x comes out.
- -----Original Message-----
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of Smart Business Lists
- Sent: Friday, September 21, 2001 7:51 AM
- To: [EMAIL PROTECTED]
- Subject: RE: [IMail Forum] TECH SUPPORT AT IPSWITCH IS VERY
BAD!
- You should direct your message to IPSWITCH.
- This is a list of users. No one here can help you resolve
license issues.
-
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