Scott:
I have sent this mail to declude support twice, once last week and again
this morning but I'm not getting any feedback.
My questions are on the bottom.

-----Original Message-----
From: Desale Beyne [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 11:06 AM
To: DECL_SUPPRT
Subject: FW: [IMail Forum] Attn Scott


-----Original Message-----
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 02, 2001 2:17 PM
To: Desale Beyne
Subject: Re: [IMail Forum] Attn Scott


>I m still having a problem with junk mail even after I downloaded the new
>configuration files and applying  strait through  including the virus
>happy99.exe. Now it does catch NIMDA and sircam. Is it possible that
>Mcafee Netshield is catching those viruses by it self and my declude anti
>virus, and junk mail is somewhat out of action?

>  My virus log shows: 11/01/2001 23:49:49 Q25ec1c4 Scanned: Virus Free
> [MIME: 1 1114] on all of them.

That means that Declude is up and running, is decoding the attachments, and
the virus scanner is reporting that it found no virus.

If you have enabled NetShield's on-access virus scanner (if you see pop-up
windows occasionally reporting viruses), then it is interfering with
Declude (for example, if it deletes the virus, then when Declude calls the
virus scanner, it will report that there is NO virus, since the file was
deleted, and Declude will allow the mail through).  If that's the case, you
should disable the on-access scanner (or have it set not to scan the
subdirectories off of \IMail\spool).

>  And my Dec_log looks like this:
>
>10/30/2001 00:26:14 Q39e650c Msg failed BADHEADERS (bad headers
[c0200200]).
>10/30/2001 00:26:14 Q39e650c Msg failed SPAMHEADERS (bad headers
[c0200200]).
>10/30/2001 00:26:35 Q39ff50c Msg failed BADHEADERS (bad headers
[c0200200]).
>10/30/2001 00:26:35 Q39ff50c Msg failed SPAMHEADERS (bad headers
[c0200200]).
>10/30/2001 00:31:39 Q3b2f50c Msg failed SPAMHEADERS (bad headers
[40000202]).

That's normal.  Those are E-mails that failed the BADHEADERS and
SPAMHEADERS tests.
                                                      -Scott
1. I disabled the on-access virus scanner, yet I can still send an
attachment in this case a short film called AmericanTribue.exe and it goes
right through. Do I need to disable the file scan caching too.
2. On my junk mail shouldn't it be warning the client?  Because, if it does
then I would be able to change them to hold.
notes: I have downloaded the new declude 1.28 and the associated config
files to their  respected directorys.


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