I usually "lurk and learn" so as to not look stoopid..
But I think Popeye the sailor said it best when he said "Well blow me down!"
I appreciate this list, Len, Scott, and the others I learn from.
I have appreciation for the sleuthing skills (demonstrated again aptly by Scott)to
debunk some of the c%&p posted recently.
What we have is a free market. A freedom to choose products and associations. Our
country was founded for this. If some want to pay more so let'em good luck to em as
well.
My minutes worth.
Thanks Guys keep up the good work. Vote with your money.
<>< rick
---------- Original Message ----------------------------------
From: "R. Scott Perry" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Tue, 20 Nov 2001 15:09:20 -0500
Well, I was staying out of this discussion, feeling that it would be best
not to comment. But now I feel the need to.
>Last time I looked Ipswitch was a FOR Profit company.
Can I ask, do you work for them? If so, why are you hiding that you work
for them?
I ask because I noticed that you referred to the product name, even though
it hasn't been mentioned in this forum, or in the little information I have
seen so far on the product. And, you're using a freebie mail
address. And, you appear to be using a fake name (references to that name
on the Internet all point to Beavis and Butthead). Plus:
> X-Originating-IP: [216.104.149.198]
> From: "Harry Sacks" <[EMAIL PROTECTED]>
You connected to Hotmail from 216.104.149.198. Although the reverse DNS on
that is mucked up (the DNS server is reporting a server failure), the next
hop out is "ipswitch1-gabn.net" (not a real domain name, but it sounds like
a reverse DNS entry that a poorly operated ISP might give out to a customer
named "ipswitch"). And, 216.104.149.198 is located in Augusta, GA -- and
guess what? Ipswitch has an office there.
I haven't been thrilled with the way that Ipswitch has handled this so far,
and your E-mail just makes it worse. Someone once thought that all the
posts here about Declude were really made by me, and that I used a bunch of
fake addresses to make those posts. Of course, that isn't true; I wouldn't
even think of doing that.
I'll go ahead and respond to the comments you made about Declude:
>Also, remember Declude requires you purchase and set up your own
>Anti-Virus software.
Most of our customers already have anti-virus software, and don't need to
buy another AV program.
>That means 1) You have more expense than just Declude, thus it's
>misleading to say it's SO inexpensive,
For some of our customers, there is no extra cost. For those that do have
to pay extra, the average is about 5%-10% over the cost of the software
itself -- less than what people would pay in sales tax if they bought our
software at a local computer store.
>2) You have to make it work with Imail and your AV scanner,
Yes, that's quite true. However, many of our customers get it installed
within about 5 minutes.
>and 3) You have to separate products to maintain and get support for if
>you need it.
As is the case with virtually all AV products.
However, in our case, since our software is the program that hooks the
other two together, we take responsibility for everything. If any of our
customers has a problem and they don't know if it is caused by the AV
software, IMail, or Declude, we'll handle it. We will either identify that
the problem is in the AV software or IMail (and specify which program and
why), or we'll take care of the problem if it happens to be an issue with
Declude.
>These are things that a company must think about. Ipswitch's Carrier Scan
>is integrated into Imail. Your support for Imail Carrier Scan and Imail
>will come from Ipswitch alone.
<G>
>No going back and forth between 2 companies trying to make it work.
I guess you haven't tried Declude Virus, or tried our support before. It
is very, very rare that one of our customers needs support from the company
that writes their AV software or to Ipswitch (unless, of course, the
problem is completely unrelated to Declude).
If I'm wrong, I'm sure some of our customers will point it out.
>No configuring separate products to work with each other. There are
>benefits to paying more for a product that is integrated, but that doesn't
>mean it's for everyone. Declude has it's niche and should continue to
>have it's niche.
That is quite accurate.
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
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