Hi,

ok, here we go, back on the F-Prot/declude bandwagon...

I use both and today a virus got through...or at least it looked like a
virus.  An email from someone I don't know with a file called start.exe
attached.

I sent it to [EMAIL PROTECTED] and sure enough..a virus.

so I send an email to Scott...was directed to upgrade the F-Prot engine
to 3.11a (.def files are updated nightly).

Testing revealed all viruses were now getting through.

More emails to scott and at 7pm EST (now that's way after the usual
9-5'ers go home) the issue is resolved, the new install of F-Prot
re-deposited a .pif file that caused the virus scanner to timeout.....

Say what you will...the service alone is worth the price.  Thanks Scott
for allowing me to not have to worry about this over the weekend.


Thanks,
Andy Baldwin

[EMAIL PROTECTED]
http://www.thumpernet.com 
315-282-0020

Friday, November 30, 2001, 4:57:35 PM, you wrote:

PN> I know that this is slightly off-topic, but with all of the talk of
PN> viruses, I just wanted to put a good word in for a vendor who did right
PN> by me today.

PN> I run Declude and f-prot. The other day, a Word Doc was intercepted as
PN> containing a virus, and the automatic notification message was sent to
PN> the sender. The sender wrote me to tell me that this was a false
PN> positive, that this must be some sort of a bug in my setup. His Norton
PN> didn't catch it, so there must be a problem on my end. I wrote to Frisk
PN> (makers of f-prot) for advice, and an employee named Vesselin promptly
PN> replied and said I was more than welcome to send the file in question,
PN> which I did.

PN> He analyzed it, and even tested it with Norton. He found that there was
PN> indeed a virus, and that the latest Norton would also mark it as such.

PN> I really appreciated the outstanding service, and just wanted to pass on
PN> my appreciation to a larger community.

PN> Paul Navarre


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