The unblocked form asks a few simple questions to research your request, including your contact e-mail.  The information you provide allows a search to be done for the actual Spam received by our traps.  If no Spam is found, but you are running an open relay, you are notified what you need to do to fix the problem before you are removed.  If nothing is found at all to indicate a justified entry, it is assumed it was a manual entry error.  The first step is to fill out the form.
What's more is that there is no email contact on postfixgate's site, and yes - I can request unblock me on their site, but I want to know how I got into there in the first place.
 
Peter

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