I am emailing both the Emerald and IMail lists and both the Emerald and IMail support emails with this problem. I have still yet to get Emerald 2/4 to work with IMail 7.02.
 
Someone needs to outline all the issues of seeting up virtutals domains and email setup with both systems. IMail returns Invalid Users while Emerald Auth's log file shows.
 
=== EmerAuth Log ===
Dec 21 15:23:37 2001 GetUserEntry     raytech
Dec 21 15:23:37 2001 IMailGetUser     {CALL IMailUsers(1,'raytech','atginternet.com')}
Dec 21 15:23:38 2001 GetUserEntry     raytech
Dec 21 15:23:38 2001 IMailGetUser     {CALL IMailUsers(1,'raytech','atginternet.com')}
Dec 21 15:23:38 2001 DllMain          Thread attach
Dec 21 15:23:38 2001 DllMain          Thread detach
Dec 21 15:23:38 2001 DllMain          Thread detach
Dec 21 15:30:32 2001 DllMain          Thread attach
Dec 21 15:37:02 2001 DllMain          Thread detach
 
I have went though both the IMail and Emerald documentation and to the best of my knowlegde everything is working correctyly.
 
Does anyone have a step by step setup of how to get both applications to work correctly..
 
And to both the Support teams of IMail and Emerald DO NOT point the finger back at each other like I have had to deal with in the past.
 
We own Emerald 2 and IMail 7.02 and are also trying out Emerald 4.0 and have yet to get any combination to work. If neither one of you are going to support your product we will be forced to switch solutions. A la: Linux/Sendmail/ICRadius/etc .
 
 
Ray Lopez
ATG Internet.com

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