James, Have you taken a look at your web messaging log files? That'd be a good place to look for possible problems. If you're serving webmail on port 80, for example, you may be getting hit with Nimda virus GET requests, which will be quite obvious in the logs.
Ron Hornbaker President/CTO . . . . . . . . . . . . http://humankindsystems.com . . . . . . . . . . . . w e c o d e. w e c a r e. . http://AnswerTrack.com - eCRM email tracking solution . http://KillerWebMail.com - the name says it all . http://hksi.net/products - EZSignUp, You'veGotIMail!, etc... . http://hksi.net/testimonials - 2,127 admins can't be wrong > We are an ISP having a problem with web messaging crashing, stopping, > whatever you want to call it. It appears to be running when you look at > services, but we have to stop and restart it to make it function. > > Following suggestions on this list we have implemented IPCheck > and have it > execute a batch file to stop and start the iwebmsg service. > Our problem is > that even after upgrading to 7.05, periodically the service > still freezes > and we have to manually stop and start it again (like every 3 > to 6 hours). > When we review the IPCheck logs we see that it noticed the > service down and > theoretically ran the batch file, but the service is still hung. > > Looking for any ideas as have contacted Ipswitch tech support > and have gone > through the "check page file size and memory" discussion. The first and > second line personnel said they did not know of a problem with > web messaging > stopping arbitrarily, even when I referred them to discussions on this > forum. Oh well. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
