Eric,

It is nice to know that IPSwitch still does have some time to watch the
list.
Refer to the Case ID / Tracking # T20010725006NZ703662 which was opened
in July 2001 and I have not received any response from IPSwitch since
Sept 2001. I was first told that it is because someone is hacking my
server. This is IpSwitch response:

" The only way I can think to resolve this problem is to have IMail
running on a internal network behind a firewall doing NAT."

I had to do a lot of follow-up before I could convince IPSwitch that it
was a BUG and I got the latest response from IPSwitch (four months back)
which reads:

"The information has been sent to our testing department.  As soon as
they can figure out what is going on, I will let you know."

It is thus obvious that the "testing department" is yet to figure out
"what is going on".

I had sent the log files as well as created an Imail account for use of
IPSwitch as desired by IPSwitch support. But IPSwitch has not been able
to figure out anything. 

I did not renew my support agreement for Imail this year as IPSwitch
support stands nowhere when compared to the friendly support one gets
from this forum.

Ajay


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Eric Loveland
Sent: Monday, December 31, 2001 9:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Log File Question


It is a bug.  Annoying definitely but not a critical one... (yet).  The
funny characters are our version of character string formatting for log
messages.  These log lines you are seeing are messages that did not get
populated with the variables as intended by the original programmer.
That is the bug! We may need a copy of your logs to figure out why you
are getting so many of them.

Eric


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