thanks, I did that so we'll see if the bounces continue - appreciate the help
On Sunday, February 17, 2002, at 06:22 PM, R. Scott Perry wrote: > >>> Yes, it could be. You can just check your IMail logs to see the >>> exact reason for the "unknown user" message. You are listed in ORDB >>> (and NJABL, which isn't commonly used), which could account for the >>> problem. > >> thanks very much, unfortunately I'm pretty new to the mail >> administration - if what you say about ORDB and NJABL is tru what >> should it be and does anyone have any recommendations on resolving the >> issue? > > You are listed in ORDB and NJABL because you run an open relay, which > means that while you may be charging your customers to send mail (or > letting employees send mail for free), you are also allowing spammers > to send E-mail for free. You need to close your open relay. > > To not be an open relay, you can either use IMail's "Relay for > addresses" (in which case you would enter a list of "safe" IP addresses > that your users may come from; anyone not coming from those safe IPs > would need to use SMTP AUTH), or "No mail relay" (which really means > that everyone must use SMTP AUTH). Note that relay setting apply only > to outgoing E-mail, so no matter what your settings are, your users > will still be able to get mail. > > Then, you can contact those two spam databases > ( http://www.declude.com/junkmail/support/ip4r.htm has the URLs for > those and any others). > > -Scott > --- > Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. > http://www.declude.com > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > > Please visit http://www.ipswitch.com/support/mailing-lists.html to be > removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Thanks - md Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
