I've found one person having a firewall installed at her computer, that
didn't let her connect to the mail machine to read her mail.
Can be this the problem?
See U
Pau
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Len Conrad
Sent: Thursday, March 07, 2002 3:13 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] send but not receive
>I imagine I will get hammered for not looking hard enough in the KB and
>archives, but I couldn't find any reference to this problem... Sorry
>guys...
wham!! :))
>I have a user that can send just fine (using Outlook 97 or 98), but
>can't receive. When he does a send/receive he doesn't get an error...
>It just looks like there isn't anything on the server.
is he using the right hostname or ip address in his mail program for the
pop server?
>He can ping the mail server, so I know he is connected. I walked
>through the settings with him, and everything looks right (even if they
>weren't right, wouldn't he at least get an error message?)
>
>I have looked in the log files
atta boy!! :))
>, but can't really make sense out of them.
wham!!
look in the POP3 panel, and see where you have POP3 logging is going, and
then go look there, for all lines with "POP3D", and search for the client's
account name.
>I think I am looking for a "HELO username"
wham!!
>, doesn't that mean that
>username has logged on?
wham!
> Also, where can I find documentation on log
>file garble? HELO and EHLO particularly interest me...
those are SMTP commands for the remote client sending mail to Imail, not
for reading mailboxes. again, look in the SMTP panel and see where you
have SMTP logging and search for the user account name.
Len
http://MenAndMice.com/DNS-training
http://BIND8NT.MEIway.com : ISC BIND for NT4 & W2K
http://IMGate.MEIway.com : Build free, hi-perf, anti-abuse mail gateways
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
