I could only hope this is an AOL problem, as today
(welcome-to-work-it-is-Monday)I have had a ton of AOL users call with
this very problem.

Granted, I have an open relay (acually, I will close this in 19
minutes), and apparently the DNS is screwed up (no PTR)... But after I
read your message it gave me hope that AOL has screwed something up.

Anybody know?

Jason Alba
IT Manager
tel: 208.232.8599 x323
fax: 208.232.6068
http://www.varsitycontractors.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Bob Ferguson
Sent: Monday, March 18, 2002 1:59 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Why doesn't this work?


Or, who's at fault?

A customer has their mail reader (Outlook Express) set to send their
outgoing email through our server (they are not local) and they have
marked the checkbox saying to send their POP3 username/password for the
connection. They are trying to send a message out and are getting the
following error:

The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was '[EMAIL PROTECTED]'.
Account 'mail.validdomainname.com', Protocol SMTP, server response 550
not local host, aol.com not a gateway, Port 25, Secure (SLL) No, Server
error 550, error # 0x800ccc79

Since some of their email is going out, I'm guessing there is some
problem with AOL, but I need to be able to give them an explanation as
to what is wrong -- not just "it's AOL".

Thanks for the help.

Bob Ferguson
Sound Data, Inc.


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