I don't want to add any more fuel to the spam/blacklist fire, but I'm hoping for some advice. For some reason, earthlink has my server blacklisted as an open relay. Yes, we *were* an open relay -- 2 months ago. One Saturday, some spammer hijacked us and sent out a bunch of spam. We were placed on several blacklists, I found out about it the following Monday, made the necessary changes, contacted each blacklist and asked to be retested, and within a week we were off of all blacklists that I could find out about (NOTE: thank you www.dnsstuff.com !!!)
Last week, I learned that we are blacklisted by earthlink for being an open relay. I don't know when they blacklisted us, but we have been secured for about 2 months. I've checked out their website, sent emails as they suggested (to their abuse address, from our server, using our postmaster address, included imail log excerpt, included test run showing that we're not an open relay). All I've received is automated responses, and our server is still blacklisted. It doesn't appear that we're blacklisted in a range of ip's, as I can telnet to them from my workstation without getting the connection dropped. I've been trying for about a week to get off their list, with no success. Any suggestions on what my next step should be? At this point, I could really use some rational suggestions (I'm getting ticked off enough that I'm risking *not* being rational!). I have absolutely no problem with blacklisting open relays, etc. to cut down on spam. But to be wrongly blacklisted, and not receive anything worthwhile back from them, is more than a little upsetting. Thanks for all the help I've received from this list up to now, and for any suggestions on how to alleviate this problem! Tony -- "There's an inverse relationship between how good something is for you, and how much fun it is." -- Calvin Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
