What version of iMail were you running before?  I have 7.04 and the mail to
fax works fine.  So Gerald's suggest would seem to be the best.

Bob Ferguson
Sound Data, Inc.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Gerald Woods
Sent: Tuesday, May 14, 2002 2:42 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] 7.1 and Mail-To-Fax


Downgrade and restore from backup.

Until they resolve issue.

Gerald Woods
System Administrator
Tetco, Inc.
210-804-6785 Ext. 355

For gas and a whole lot more, shop at Tetco Convenience Stores in San
Antonio, Austin, & Dallas/Fort Worth Texas!
----- Original Message -----
From: "imail" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, May 14, 2002 04:00 PM
Subject: [IMail Forum] 7.1 and Mail-To-Fax


Hi Folks,

to whom it may concern....a few words what happend after updating to 7.1:

Since the update to 7.1 we�re not able to config our Faxgateway, the
sndfaxui.exe fails if we try to start it, only a small msg box with an
exclamation mark comes up.

and what IPSwitch said:

----------------

 >At 10:46 14.05.2002 -0400, you wrote:
 > >Henrik,
 > >
 > >Based on the logs, you look to be experiencing one of the known issues
 > >with
 > >Mail to Fax and version 7 of the IMail software.  Our support team is
 > >still
 > >working in an attempt to resolve those problems.  You can attempt to
 > >reinstall the upgrade.  In some cases that may help.
 > >
 > >Thank you,
 > >Imail Support

----------------

....we really urgently need a solution for this cause (we are an isp) we
have a
few customers like pizza services which are existential reliant of a
working fax gateway!

----------------

At 15:28 14.05.2002 -0400, you wrote:
 >Henrik,
 >
 >As soon as the development can create a resolution for the problem, we
will
 >make it available.  We understand this is an inconvenience and we
sincerely
 >apologize.
 >
 >Thank you,
 >Imail Support

----------------

What do you think how long we (..our customers!) have to wait for???

----------------

 >Henrik,
 >
 >Unfortunately, I honestly couldn't tell you.  The Mail to Fax program is
 >rather complex and may require some of the code to be rewritten to resolve
 >the issue.
 >
 >Thank you,
 >Imail Support

----------------

Maye someone knows this issue and can help?

rgds
/henrik


---
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