they reacts fast and sent us a fix last night! /henrik
At 16:09 14.05.2002 -0700, you wrote: >What version of iMail were you running before? I have 7.04 and the mail to >fax works fine. So Gerald's suggest would seem to be the best. > >Bob Ferguson >Sound Data, Inc. > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED]]On Behalf Of Gerald Woods >Sent: Tuesday, May 14, 2002 2:42 PM >To: [EMAIL PROTECTED] >Subject: Re: [IMail Forum] 7.1 and Mail-To-Fax > > >Downgrade and restore from backup. > >Until they resolve issue. > >Gerald Woods >System Administrator >Tetco, Inc. >210-804-6785 Ext. 355 > >For gas and a whole lot more, shop at Tetco Convenience Stores in San >Antonio, Austin, & Dallas/Fort Worth Texas! >----- Original Message ----- >From: "imail" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Tuesday, May 14, 2002 04:00 PM >Subject: [IMail Forum] 7.1 and Mail-To-Fax > > >Hi Folks, > >to whom it may concern....a few words what happend after updating to 7.1: > >Since the update to 7.1 we�re not able to config our Faxgateway, the >sndfaxui.exe fails if we try to start it, only a small msg box with an >exclamation mark comes up. > >and what IPSwitch said: > >---------------- > > >At 10:46 14.05.2002 -0400, you wrote: > > >Henrik, > > > > > >Based on the logs, you look to be experiencing one of the known issues > > >with > > >Mail to Fax and version 7 of the IMail software. Our support team is > > >still > > >working in an attempt to resolve those problems. You can attempt to > > >reinstall the upgrade. In some cases that may help. > > > > > >Thank you, > > >Imail Support > >---------------- > >....we really urgently need a solution for this cause (we are an isp) we >have a >few customers like pizza services which are existential reliant of a >working fax gateway! > >---------------- > >At 15:28 14.05.2002 -0400, you wrote: > >Henrik, > > > >As soon as the development can create a resolution for the problem, we >will > >make it available. We understand this is an inconvenience and we >sincerely > >apologize. > > > >Thank you, > >Imail Support > >---------------- > >What do you think how long we (..our customers!) have to wait for??? > >---------------- > > >Henrik, > > > >Unfortunately, I honestly couldn't tell you. The Mail to Fax program is > >rather complex and may require some of the code to be rewritten to resolve > >the issue. > > > >Thank you, > >Imail Support > >---------------- > >Maye someone knows this issue and can help? > >rgds >/henrik > > >--- >[This E-mail scanned for viruses by Declude Virus] > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Please visit the Knowledge Base for answers to frequently asked >questions: http://www.ipswitch.com/support/IMail/ > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Please visit the Knowledge Base for answers to frequently asked >questions: http://www.ipswitch.com/support/IMail/ > > >Please visit http://www.ipswitch.com/support/mailing-lists.html >to be removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >Please visit the Knowledge Base for answers to frequently asked >questions: http://www.ipswitch.com/support/IMail/ >--- >[This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
