Thanks to Troy, I was able to correct the problem. It was the templates.
Thank you to anyone else who replies.
Michael
"Troy Hilton"
<[EMAIL PROTECTED]> To:
<[EMAIL PROTECTED]>
Sent by: cc:
[EMAIL PROTECTED] Subject: RE: [IMail Forum]
Can not delete
switch.com emails after upgrade
06/12/2002 01:28 PM
Please respond to
IMail_Forum
Mike,
I had the same thing. Here's what to try:
1) Make sure that the web templates have been overwritten. You may need to
run thru the install again.
2) If the current templates are installed, open the Admin Console and
navigate to your domain. Click on the Web Messaging Content tab and click
Get Default. I had to do this because I had moved the original web
templates
to a new location so when I ran the 7.1 upgrade it installed the new
templates to the default location, \\Imail\.
Try this.
Troy Hilton
SofWerks
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, June 12, 2002 12:29 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Can not delete emails after upgrade
I upgraded from 7.5 to 7.10 and added Hotfix 1. I also converted accounts
to the new format.
Now users can not delete emails, they get "failed invalid action" if
attempting to delete while viewing the email. If they attempt to delete
while looking at all email messages by checking the check box to the left
of the email, nothing happens.
If they try to reply or forward a message, they get "failed invalid
action".
If they send an email, the email is sent and although the subject line is
included, no message text arrives.
There also seems to be a problem with changing the user's password.
Any suggestions?
Michael
[EMAIL PROTECTED]
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Please visit http://www.ipswitch.com/support/mailing-lists.html
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An Archive of this list is available at:
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Please visit the Knowledge Base for answers to frequently asked
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