Hello!!  We’ve been experiencing a complete slowdown and delay of email with our IMail 7.12 server in the last few days.  Processor speed is o.k., no new changes have been applied to the box in the last couple of weeks except for the fact that we entered specific relay addresses in IMail to prevent others from using our box to spam and we used Windows update to patch the box (did not install SP3). 

 

We’ve taken the following steps:

 

  1. Cleaned up old spool files
  2. Added the system account to the drive where IMail is hosted on the server in question

 

Despite all of these steps we’re still seeing mail delays of 6 – 24 hours with IMail.  We’ve been going in and manually ‘pushing’ the mail.   Has anyone else experienced this issue?  Does anyone know if the v7.13 patch addresses this type of problem.  More info… server is W2K Advanced, 1GB RAM, with 4 processors.

 

I’d appreciate any help that the forum could provide me with and thanks!!

 

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